1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,179 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,179 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tech was on time and did spot job nicely”

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Posted 4 years ago

“Very satisfied! Fast response on a Sunday. Gentleman was knowledgeable and efficient. Battery was replaced quickly and I was able to drive home. Will definitely recommend to my friends.”

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Posted 4 years ago

“Promptness courteous installation excellent performance.”

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Posted 4 years ago

“My technician was professional, knowledgeable and quick which I appreciated I would recommend 1-800-Battery to my friends and family.”

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Posted 4 years ago

“The customer service and and communication was great! The technician who supported me, Jose, was also amazing! He was efficient and professional and gave me good context and insight into my vehicle’s health. Will definitely be coming back and recommend to friends and family.”

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Posted 4 years ago

“Rob was my technician, he was very professional, knowledgeable,and in my opinion 1(800) Battery is fortunate to have him working there..10 Stars !!!!!”

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Posted 4 years ago

“Fast, convenient and reasonably priced.”

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Posted 4 years ago

“I was disappointed with the way my service request was managed and handled. In particular no updates regarding status. The service request was made on Friday afternoon 12/17 and I was told it would take approximately two hours to complete the battery replacement. I texted your firm after waiting 2.5 hours only to learn the service wouldn't happen until 12/18 between 11 AM and noon. At approximately 12:30 on 12/18 I texted and called your firm to get confirmation the order would be completed. The service was completed at approximately 3:15 on 12/18. As a customer, being stranded without the courtesy of truthful/accurate updates is bad business. The "technician" who installed the battery is a new hire of yours, he was polite and did the job in short order. My issue is that I had to initiate communication with your firm to get updates and status; otherwise, I was left waiting. The "optimistic" time estimates given without the means in place to meet those estimates is not good business.”

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Posted 4 years ago

“My service was quick and the rep took care of my need from beginning to end. My service man was very calm and explained things very well. Thanks so much for great service!”

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Posted 4 years ago

“Great service good price good deal”

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Posted 4 years ago

“When the actual service was completed I was very pleased... However I had to call three different times to get an accurate ETA! I asked for the service ASAP and one customer service rep told me they wouldn't be coming until the next day! The company states it should take about 90 minutes but it ended up taking about 4hrs before the technician should up!”

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Posted 4 years ago

“Work was fast! But the process took for about 1 1/2 day. Thats okay im just glad my battery was changed! Thank you!”

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Posted 4 years ago

“Took forever you don’t have any workers and lie about ETA, but the installer was A+.”

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Posted 4 years ago

Only 1400 people across the United States. Thanks for your input.

Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Good tech. Patient and efficient.”

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Posted 4 years ago

“When your vehicle won’t start, it is a stressful experience. 1-800-Battery was an excellent stress relief. From my initial call to the service tech that completed the install, the process was seamless. And incredibly professional. I would highly recommend this company!”

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Posted 4 years ago

“As described! Would use again!”

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Posted 4 years ago

“Your employee's deserve 5 stars, your online system to place order 3 stars”

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Posted 4 years ago

“Nobody showed up, and I waited on hold for an hour before I gave up. Convinced this is a SCAM. Very frustrated.”

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Posted 4 years ago

“Battery was delivered and installed within 2 hrs of ordering... Great! However my payment failed to include the promised $10 carbatt10 discount and l received zero paperwork regarding the transaction or warranty which would be needed if the battery dies.”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,179 reviews