1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,289 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,289 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“I purchased a battery 9 months ago and contacted the warranty department due to the battery being defective. They were extremely helpful and the technician that swapped out my battery was amazing as well. The overall customer service was phenomenal.”

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Posted 3 years ago

“Last Saturday tried to start car in garage and learned battery not able. Called 1 800 Battery. Mavrick arrived with new battery and installed it in 30 minutes. Professional and polite. Excellent service.”

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Posted 3 years ago

“This was such an easy process. I was given a 3 hour time window and the tech showed up in a bit over 1 hour and had my battery in and done in 15 minutes .”

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Posted 3 years ago

“Friendly, fast, and a fellow gamer. Can't beat that combo! I hope the studio apartment meeting went well.”

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Posted 3 years ago

“My Porsche Cayenne battery died while I was in Europe for a few months ... I needed it replaced urgently before I left San Diego for a trip to Asia. Ordering through the website was fairly easy and I received a prompt confirmation. I had a bad experience (with another company) with a service in Hawaii for my wife's Mustang when the technician they sent did not have the correct connectors for the car (I had to order and replace them later). The pre-service communication was OK but not great which caused me some concern as the battery replacement for a Cayenne is fairly complex. When the tech showed up (on time), I asked if he had done a Cayenne replacement before and he said 'yes' ... sure enough, he knew what he was doing and did the replacement in less than 30 minutes. I am very pleased and the only reason I didn't rate you at 5 stars is the weak communications on the day of the appointment. You will be my 'go to' company for battery replacements going forward.”

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Posted 3 years ago

“tech was right on time and got the battery installed quickly. Thank you!”

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Posted 3 years ago

“Amazing Service! So easy to order online. Continuously updated the status of the order and the technician called 30 minutes before arrival. Easy Easy Easy. Thank you!!”

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Posted 3 years ago

“Wonderful experience. Quick easy. Very satisfied Thank you.”

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Posted 3 years ago

“Order # 51237. Had 8 am - 10 am window. Did not receive service until after 12 pm. (Install tech was quick once on site). Did not receive any warranty info for battery, no box as tech simply pulled from back of his trunk Exide SX-H5/L2/47. This did not match what was shown on initial order sheet so not sure if correct. Also 2 confirmation emails showed price of $201..99 47H , second email showed battery price of $289.99. i called customer service, waited on hold for over an hour, finally left vm for callback and have not received any followup call as of 23 hours later. Again, no issue with tech once on site but not sure about what i bought vs what i received along with wasted morning waiting to get service.”

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Posted 3 years ago

“Fast and easy and at your home. Perfect”

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Posted 3 years ago

“Great job, quick service.”

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Posted 3 years ago

“Battery died 2 weeks after installation. Customer svc seems to be only via email so I'm basically stuck with a dead battery until they respond. I was impressed with the speed of delivery and install, but if it doesnt last....”

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Posted 3 years ago

“Great service. Arrived in just a couple of hours to replace my battery. Fast, good professional. Highly recommended.”

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Posted 3 years ago

“I’m an older, handicapped woman so I was extremely happy to find a company that would come to my home and install a new battery in my car. Lamar was very efficient and so courteous. I’m very appreciative!”

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Posted 3 years ago

“The service took a couple hours longer than I expected, but as the process went their office does not open till CA pacific time zone. Other than this, excellent and skills services were provided as agreed to and listed on their WEB site. We were pleased, and lot less than tow to repair shop for same services.”

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Posted 3 years ago

“Tech was great. Arrived later than scheduled, but great service.”

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Posted 3 years ago

“I placed my order for the specs of my car using their website. They brought a different brand with different specs and the wrong size. I cancelled the order and still have yet to get my money back I have my bank involved.”

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Posted 3 years ago

“No surprises! Every step went exactly as stated. Installer was polite and focused on doing the job correctly.”

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Posted 3 years ago

“Process scheduling was easy. Tech, Chris Miller, was friendly and knowledgeable. Knew exactly how to get the job done.”

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Posted 3 years ago

“The technician was great, though he showed up later than expected. Bought the wrong battery.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 6,289 reviews