1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,728 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,728 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Fantastic job !!!”

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Posted 2 years ago

“wonderful. They got here in the time slot that I choose and changed the battery. It was great that I didn't need a tow truck (couldn't start the car) and take it to the dealer. Itwas a lot cheaper as it cost just a little more than buying the battery myself. I HIGHLY RECOMMEND 1-800-BATTERY.”

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Posted 2 years ago

“Make appt. No one shows,calls,text,email,nothing.so call to reschedule. Told no techs in my area,but yet,set me up with an appt that never will take place.”

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Posted 2 years ago

“Definitely a 5 out of 5. Was pretty apprehensive about randomly picking a company to come to my work and replace my battery, but Christopher was great and made the process painless. Thanks so much!”

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Posted 2 years ago

“I was pleased with the delivery and the service. Scheduling was a bit of a challenge because I tried to follow up on the email but could never login to the site. I tried to reset password multiple times and nothing happened. I did get help with the chat version, but that was slow. And then the technician couldn't make the appointed time (granted, that I rescheduled to), and came several hours later. It only worked because my wife was home due to a death in the family. Otherwise, we'd still be waiting. So, bottom line, the service is good, the scheduling could be better.”

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Posted 2 years ago

“The website was very easy to use and I had my appointment booked in minutes. The failure happened when the tech did not keep in contact with me with any ETA. I used the chat function twice to find out what was going on. My time window was 10am to Noon and the tech arrived at 1:30pm. Once he was there, I was back on the road in less than 10 minutes. I'd be raving your services all over my social media but for the fact that communication was on the lower end for me. The tech was super nice and efficient!”

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Posted 2 years ago

“The tech was great! Service was responsive. My only complaint is how long it took to arrive. The webpage said 1 hour and 1 minute wait. I ended up waiting 5 hours. Other wise great job!”

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Posted 2 years ago

“On time and efficient...”

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Posted 2 years ago

“The convenience is worth it. The scheduling was easy and the installation was quick!”

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Posted 2 years ago

“Everything is working good. Thank you,”

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Posted 2 years ago

“The technician was courteous, knowledgeable and didn’t waste time on the project. Unfortunately after leaving I discovered the windshield wipers didn’t work. He mentioned something about the wipers but didn’t catch all of what he said. Anyway I don’t remember any problems before the installation and will need the expense of a fix before the Fl. rains.”

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Posted 2 years ago

“The technician arrived as scheduled and resolved the issue promptly. Excellent service.”

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Posted 2 years ago

“the fellow was fast in installing the battery, even stayed a little longer to make sure my new computerized Ford key worked properly to start the car (my old key wouldn't function after the plastic key cover broke off). Thanks”

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Posted 2 years ago

“Came on time and quickly changed battery even adjusted time to meet my schedule”

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Posted 2 years ago

“Disappointing overall. The price was good for a car battery and the tech was efficient once he arrived, but there were unacceptable delays. First, the app somehow allowed me to select a time 2 weeks in the past. Fortunately, that was corrected quickly. I booked a time for the next day from 9-11 am and there was no tech anywhere near me by 2 pm. I then re-booked for the next day from 9-11 am and eventually saw the tech at 2 pm.”

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Posted 2 years ago

“You replaced my battery on Thursday, today my car won’t start.”

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Posted 2 years ago

“I was very impressed with the entire process. Cameron, the technician was great. I was in a bind and 1-800-Battery came through for me!! The entire process was completed in a couple of hours. I have already referred the company to others. Thank you very much!!!”

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Posted 2 years ago

“Person showed up with out tools to remove and install battery. Was told that initial test would be made to battery and it was not. After install then given option to take out and put back old battery when vehicle still would not start. They did install new battery but not provided analysis as dispatch told us. We are over 70 and expected experts to help us.”

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Posted 2 years ago

“Life saver! Living in Az is challenging with batteries . I was told that my battery was located in a difficult spot to reach. Well when my technician arrived he assured me that was not true. He was efficient and explained every move. It was a bit expensive but worth it.”

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Posted 2 years ago

“Fast and efficient service. The service tech was amazing!”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,728 reviews