1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,288 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,288 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Set up an appointment a week early.Call to confirm the mornin g of and was told I'm next ,that was around 9AM for a 10-12 slot.Nothing until I call at 1 o'clock-claims a tech didn't show up.At 3:18 i was texted that it will be there in 60 minutes-I was next..At 4:52 I again texted them and was informed it was going 42 more minutes.I finally had a tech arrive at 6PM-wasted a whole day.I have no problem with the tech Claudio but the communication was atrocious.”

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Posted 1 year ago

“Excellent!! Arrived early, took only a few minutes to fix and all good to go!!”

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Posted 1 year ago

“I still have not received an invoice with the name of the battery I purchased wit information as to the warranty with all information of purchase. I have called a few times I received the recipe for the purchase and the up grade.”

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Posted 1 year ago

“The service was good (Ben's (the installer's) service and customer care was excellent!) Pre-arrival communication was a little weak (lacking order updates which requried 2 separate phone calls)”

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Posted 1 year ago

“1-800 Battery was great! They came out within the time window, tested my battery (it needed to be replaced), and then they replaced my battery and disposed of the old battery. All of this was done within a 10-minute time frame! Super great service!”

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Posted 1 year ago

“The process was super easy online. I needed to make an adjustment and customer service was excellent. They contacted me to keep me updated on the drivers arrival and have a tracking system that shows you how far the technician is.”

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Posted 1 year ago

“It was incredibly easy to schedule, and the technician did the work very quickly and very professionally. Everything was great including the tracking of the technician from the point I was notified until they showed up at my house. The only slight issue I had is I requested the appointment at 2 PM and the technician showed up at noon.”

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Posted 1 year ago

“They promised to be here between 3 and 5 and got here at 3. They were able to quickly change the battery in a difficult place. All went well.”

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Posted 1 year ago

“I was very please with the quality of service and professional the person that is knowledgeable in installing the battery. It was quick and I’m please! I will recommend 1800battery to anyone. They will come to your location to provide the service for you.”

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Posted 1 year ago

“Great company, great pricing and great service!”

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Posted 1 year ago

“Another great experience with 1-800-Battery! Stewart was on time and efficient! It was great being able to drive my car again after several days (apartment garages were blocked for almost a week due to exterior painting process). The only process that was confusing was the "back and forth" with financing through Affirm. Service and product: five stars. Ease of purchase: three stars. Price: $476 is a lot of money for a car battery. I know the older the vehicle, the more it costs to have any mechanical service, but three years ago, this same service was $270! A $200 increase is a heck of a lot of money.”

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Posted 1 year ago

“I had a car battery installed at my home in Jan'24 by this company at a cost of $378. Then, in June'24, the auto for which this baterry was installed, died. The AAA rep said the battery cables were loose. I then had to spend a good portion of a work day dealing with this, because, the auto's diagnostics had to be reset by a mechanic, at a cost of $163. I recently spoke with 800Battery regarding this issue, and, they have refused to reimburse me the $163. Their position is that "anything could have happened in the 6 months to cause this", wow, I am very surpised at this and will not give future business to this company.”

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Posted 1 year ago

“Service tech was knowledgeable and quick. Thanks!”

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Posted 1 year ago

“Highly recommend! Installer Jeff was on time, professional and courteous. I’ve already started telling all my friends and family.”

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Posted 1 year ago

“This was the most painless and smooth experience I’ve ever had. Thank you so much for making this super easy. My tech, Doug, was punctual, professional and in communication with me the whole time. Thank you!”

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Posted 1 year ago

“We were able to get next day service to replace my car's battery. The installer was very nice and efficient.”

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Posted 1 year ago

“Same day installation. Great experience!”

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Posted 1 year ago

“Easy process, and good installer. We ran into a scheduling conflict and he found a viable solution”

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Posted 1 year ago

“The man tht was sent to my house was very nice and knew what he was doing and took out the old battery and installed the new one so very happy with his work and I thank you..”

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Posted 1 year ago

“Very pleased with the service.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 6,288 reviews