1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,288 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,288 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick and Excellent service appreciate you guys”

Helpful Report

Posted 1 year ago

“The initial order process was easy. However, before the the battery was finally delivered and installed, the process became more and more confusing with email messages I couldn't read unless I logged on to my account. I never created an 'account' and was never required to do so. Once I created an 'account' a subsequent email advised that my order had been changed - that it would only be delivered. Responses from the online chat person were also confusing. The tech who installed the battery was polite, helpful, informative and patient. If it were not for him, I may have scored this review even lower. If hadn't of been for all the confusion, I may have scored it higher.”

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Posted 1 year ago

“very satisfied !!!”

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Posted 1 year ago

“Great service! Was super simple to set up appointment, and all in one Morning!”

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Posted 1 year ago

“I was happy with the service when on a Sunday morning my car needed a new battery. Once I ordered a new battery, I could track the service tech’s arrival at my home.”

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Posted 1 year ago

“First guy couldn't do it but the second guy did. Glad I got it fixed . But I lost 8 hrs of my day since the first guy was lost and didn't even know were my battery is.”

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Posted 1 year ago

“The technician was great. Overall, though, for the price it was not a great experience. The windows of time you book are treated loosely... If you ask for 8 to 10am , it really means 10-12. Support was responsive and the technician was friendly, but it's not like any other delivery service where they communicate proactively about your delivery. You end up having to call them 15 minutes before the delivery window is about to end to get an update. The price is very high for this sort of lackluster experience.”

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Posted 1 year ago

“Your technician arrived on time, was very informative, answered all my questions ,and completed the job in a reasonable time frame. I would recommend your service any time!”

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Posted 1 year ago

“This is my 4th time using your service and battery products. Each time has been great and always can rely on fantastic customer service. From my first call with Joe to the follow up call after and all the way to the service technician that came to my house to replace the car battery were all exceptional! Kudos to your company for still providing excellent customer service along with the products! I will never use another service for my automobile batteries other than 1-800-Battery. Hard to find help in these days without costing an arm and newborn! You guys have proven and shown otherwise. Thank you from a loyal and long life customer!”

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Posted 1 year ago

“Huge time saver! Great job. Thanks!”

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Posted 1 year ago

“This was a great service. My battery arrived within three hours and installation went OK very happy with it.”

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Posted 1 year ago

“I would have given 1-800 Battery 5 stars except that the technician was nearly 30 minutes late. Otherwise she was fantastic! She was very knowledgeable and thorough and made sure everything was in working order before she left. yes, you pay a little bit more for the service, but how convenient! When you car battery dies, you are stuck, so this took the hassle out of that whole nightmare. I would definitely recommend!”

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Posted 1 year ago

“Great job”

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Posted 1 year ago

“Well, what could be easier? He came out, removed my car battery, installed the new one, and left.”

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Posted 1 year ago

“Great service. Convenient and no hassle.”

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Posted 1 year ago

“I elected to go through this company as I really needed someone to install my battery. Wen through the process and when the battery arrived I reached out about scheduling my install. I was advised then that I had only purchased the battery. Everything through the process says the price includes delivery and installation, even their FAQ's. Apparently my area doesn't have a tech for install. So I ask about returning the battery...now I have to drive to their location between their hours of 8-5p, which happen to be my hours so I'll have to take time off of work to return it. Just be aware of what you are buying and getting. It's not a convenient process.”

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Posted 1 year ago

“Thanks for the support.”

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Posted 1 year ago

“This was my first time using 1800Battery for services. My experience was a phenomenal one. They provided reliable and quick service. Our technician Roy Baez was very knowledgeable of his duties and engaged with us as if he had known us all his life. It was a pleasure meeting him, and I’d recommend this company to anyone. Thank you 1800Battery, so much for providing great, prompt, efficient and quality service.”

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Posted 1 year ago

“The technician, Eric, showed up on time and was very nice. He was obviously knowledgable about more than just batteries, but cars in general. There were some things he had to work around to fix, like a stripped bolt, loose wiring, etc. but did so with a great level of knowledge and ingenuity to make everything fit and work properly. In the end, the car started the first time and the stats on the battery and alternator were right on. I was very impressed and enjoyed talking with Eric the whole time while he explained things to me so I could understand it a little better myself. Great job Eric! Thank you!”

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Posted 1 year ago

“Thank you!!”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 6,288 reviews