247 Home Rescue Reviews

Name: 247 Home Rescue
Address: Parkhill Business Centre, Padiham Road, Padiham, Burnley
Rating: 3.16

3.2 Rating 451 Reviews

54 %

of reviewers recommend 247 Home Rescue

Company Reviews

Questions

Metrics

3.2

Based on 451 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0345 3192 247

Email:

enquiries@247homerescue.co.uk

Location:

Parkhill Business Centre, Padiham Road, Padiham
Burnley
BB12 6TG

Write Your review

Tell us how 247 Home Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

247 Home Rescue 5 star review on 12th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called 247 Home Rescue to report a Boiler Breakdown and I was assured that my boiler would be visited on same day. The engineer was very professional and explained clearly what had gone wrong. When the parts arrived next day he fitted them very quickly and professionally. I must say 247 Home Rescue is amazing.”

Helpful Report

Posted 9 years ago

Hi Elaine, Thanks for leaving us a 5 star review. We're delighted to hear such fantastic feedback and that you are impressed with the service. You know where to find us in the future. Thank you

Posted 9 years ago

“The engineer that came home was very courteous, went out of his way to ensure the issue was resolved completely. 247 Home Rescue was concerned that I should not be inconvenienced in any way. I would recommend them wholeheartedly.”

Helpful Report

Posted 9 years ago

Hi Ian, Thank you for taking the time to share your feedback, we're delighted to hear that you're impressed with the service and will recommend us.

Posted 9 years ago

“Excellent service, quick fix, will recommend them to friends and family”

Helpful Report

Posted 9 years ago

Hi Carol, Thank you for taking the time to share your feedback, we're delighted to hear that you're impressed with the service and will recommend us.

Posted 9 years ago

“Thirty minutes after calling the Customer Service of 247 Home Rescue the engineer was at my door quite amazing, I was expecting to wait till after Christmas. Well done 247 Home Rescue”

Helpful Report

Posted 9 years ago

Hi Grace, Thank you for taking the time to share your feedback, we're delighted to hear that you're impressed with the service. Merry Christmas!

Posted 9 years ago

“The engineer who attended my property for a boiler breakdown job was very polite and professional. He turned up an hour late but called whilst he was stuck in the traffic Repair completed as required and some good advice about boiler maintainer was given. Would recommend, thanks 247 Home Rescue for quick remedy”

Helpful Report

Posted 9 years ago

Hi, Thank you for taking the time to share your feedback. It's great to hear that you are pleased with the service and repair from our engineer. You know where to find us in the future - Merry Christmas!

Posted 9 years ago

“I had an engineer visit the property day before yesterday. Boiler service was tasked to the engineer along with Gas Certificate however upon calling customer service, they authorized this over the phone to the engineer . Great service”

Helpful Report

Posted 9 years ago

Hi Kashmunnisha, thank you for sharing your feedback and leaving a positive review. We're delighted to hear that you are pleased with the service. Thank you & Merry Christmas.

Posted 9 years ago

“I called 247 Home Rescue a few weeks ago because of external block drain , Someone came to look into it, the next morning and fixed it . However last night we had the same issue, I called them again , the same engineer came early this morning and resolved the issue. Great service as normally on recalls providers don't give this level prompt service. Thank you for your support and fast service”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“They arranged my CP12 and Boiler service a week before its due date. Engineer was friendly too . I got a copy of certificate from customer service team via email on the same evening . Thank you for great service”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“I called 247 Home Rescue a few weeks ago because of drainage issue with a toilet in one of my properties. I was contacted by an engineer in couple of hours. They attended the property late in evening but managed to get the problem resolved. This was really quick and impressive service, I am thinking to put on more properties with them.”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“I have found 247 Home Rescue very prompt and supportive. I joined them with pre existing fault on my boiler. Though they charged me extra but sent engineer out the next day to inspect the boiler. Engineer was aware of the boiler and fault already, so he fixed the issue on the same day . I must say it was the best experience I had . Thank you 247 Home Rescue”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service and repair.

Posted 9 years ago

“I spoke to Ruby and she helped me with my worries she is a great and very helpful young lady”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service and support you have received from Ruby.

Posted 9 years ago

“I am pleasantly surprised. I have got Landlord cover with 247 Home Rescue for my 2 properties. They are reasonable and efficient on customer services. I have got my Gas Safety Inspection completed within 5 days after signing up with them. Highly recommended”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“Had a boiler breakdown on the 7/12/16 where i had no heating and hotwater, called 247 home rescue to report the problem they got an engineer out within 4 hours of me reporting the loss of facilities. They fixed my boiler and also did my annual service while the enginner was on site, very propt service.”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“Called 247 at 9am because I had no hot water, engineer came in the afternoon and got everything sorted. Couldn't ask for better!”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“The service 247 home rescue provide is fantastic very efficient. The engineer who attended when I reported a break down was so help ful. fixed my prolem and was also very tidy and clean.”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“Boiler broke down, advised that it was in a bad state. I was offered for valiant to come out and fix, hesitant at first but went ahead. Engineer came and replaced the parts in the boiler, spent almost 3 hours and thoroughly tested it. He even gave me a no quibble 14 day guarantee. Really happy that boiler is working!”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“Call operative Fatima very helpful”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“Your customer services are very helpful. Its not her fault that the engineers get things wrong.”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“Excellent Customer Handling. Very satisfied with the efficient and patient attitude of the sales person, Sadaf. Thank you, Babar Malik”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

“Joined 247 Home Rescue recently- I mostly live aboard and my 3 properties are with 247 Home Rescue. One of the properties had an issue with boiler last week, they sent a professional engineer who contacted the tenants and got the issue resolved. Tenant also received sms with appointment details. Impressed !”

Helpful Report

Posted 9 years ago

Hi, Thank you for sharing your feedback and leaving a review. We're delighted to hear that you were pleased with the service.

Posted 9 years ago

247 Home Rescue is rated 3.2 based on 451 reviews