“Ordered 4 tires , Michelin to be exact ... if you didn't' know this big multi national bought Blackcircles so time ago. Anyhow , had a call(24 hours before the fittement date!), which was in a very very strong accent and hard to understand. Basically unable to promise what they/their website had offered.... Would do there best and , I felt kind of happy , suggested they do there best as it was a Michelin tyre x4.... Basically I was told it would be sorted out with just a 6 hours delay, aka afternoon, instead of morning. Fine.... 1724 SMS for head office, nope... no tires , rebooked for tuesday AM, this is a joke and the company , REALLY does cacao!!!!!!good luck with this jokers! Matt”
“Looked at black circles and they had tyres available with a Saturday appointment. Ordered and paid for 4 tyres costing £360.
I received an email later in the day stating that they could not book me in until the following Wednesday as the garage did not have the tyres.
The reason I went with them was because they stated that a Saturday appointment was available, not down to cost as they were roughly the same price as local garages.
I suggest that you contact the garage that they are booking you into to confirm that they have the tyre(s).
Happy to take your money without verifying stock.
First and last time I will use this service.”
“I am soo disappointed, they said my tyre fitting was booked for Saturday afternoon, left the car that I took there ON THE SPARE WHEEL just so they call me to pick it up because the tyre was not there!!! so today I had to take the bus 1 hour to work because they did not do what they said : deliver the tyre!! this messed up my whole Saturday and today!!and also contacted your customer services by email and phone still no one called or emailed back in 2 days!!”
