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Stubhub Reviews

3.8 Rating 9,391 Reviews
70 %
of reviewers recommend Stubhub

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Everything went great. I received tickets on time and enjoyed the game. This is an expensive way to attend a game, but that’s how secondary market tickets work. For example parking was over $70 for a $45 parking pass.
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Posted 4 months ago
Received the parking pass quickly . I didn’t give it 5 stars because I thought the fees were excessive.
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Posted 4 months ago
The prices made me happy. The waiting made me nervous, but it all worked out and we had a great time.
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Posted 4 months ago
Ordered tickets with StubHub --pretty easy, but I was a little nervous, as they didn't arrive in my inbox until the day before the concert. The Temptations were fantastic! ....The Four Tops--a disappointment.
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Posted 4 months ago
Very easy to find the right tickets in the right spot with help of a clear map. The ticket ordering went very smooth and I received them well ahead of time before the concert started. Overall experience was very good although the commission fees are a little high.
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Posted 4 months ago
Ii know that I was not suppose to get my tickets until maybe the day before the show but I was pleased I got them about 2 weeks after I ordered them. My tickets said refresh 24 hours before show for the barcodes. When I called with concern you let me know that this was normal. I was happy I got my barcodes 10 days early. The show was great and Im glad I was able to get tickets. This is the second time Ive used stubhub and Im pleased and will use it again in the future. ³
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Posted 4 months ago
Great experience and awesome NFL Game to attend - only down side was the extra fees from stubhub but other than was an amazing time
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Posted 4 months ago
Easy process to get tickets and my seats were great. Good communication throughout. I was surprised, however, at the hefty surcharge. That wasn't clearly stated when purchasing the ticket.
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Posted 4 months ago
It was hard to get my tickets, but they stayed on it until I had them safe in my Google wallet. I did not use the parking pass that I purchased because I could not get it to print or transfer to my phone. Oh well, guess it was my contribution.
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Posted 4 months ago
Easy access to a parking pass. Paid $59 but location was charging $40. I get it with fees etc. it was nice to have it in hand in case they sold out of spaces
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Posted 4 months ago
Easy to order
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Posted 4 months ago
So easy to use and got good price for the tickets and the seats. I like how the site is easy to navigate, showing upcoming events and their locations, we'll in advance.
Stubhub 4 star review on 19th November 2025 Stubhub 4 star review on 19th November 2025
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Posted 4 months ago
I got the tickets and attend the show, which was incredible, so, all in all, my experience was a good one, since it ended well. But the whole process was very anxiety producing! I felt like I was throwing money into the void without 100% certainty that the tickets would make it to me. That and, when I couldn't see my tickets on StubHub, I reached out to customer service, and they told me I had to log into the venue's website for access. It all just felt like such a gamble, and I feel lucky that it worked out. I'm hesitant to trust the process a second time!
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Posted 4 months ago
Easy to use, made parking for the game a breeze.
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Posted 5 months ago
Being an old guy I first found the process a bit challenging, but after I figured it out it was easy to buy and view my tickets.
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Posted 5 months ago
Being an old guy I first found the process a bit challenging, but after I figured it out it was easy to buy and view my tickets.
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Posted 5 months ago
Good price, great experience.
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Posted 5 months ago
The purchase process was great and the event was great as well. You will receive a lot of emails from Stubhub however. That is the only reason I didn't give a 5 star. Everything else was wonderful and easy.
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Posted 5 months ago
Got tickets to one of the best shows on Broadway, Center Mezzanine for our anniversary. My wife said it was one of the best shows she's seen. Purchasing was easy and it was easy to use the app to display the tickets. Our view was pretty good, but I would say that the selection screen seemed to show more of the stage than we saw. There was a little bit of an overhang over us, and I didn't realize that when booking. I also thought we were a bit more forward in the mezzanine than we were - I'm not sure if that was my mistake or not. So, that's why I took off a star. The show was more than five stars. So, thanks.
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Posted 5 months ago
I was happy with the price and the speed of delivery of the tickets. The only issue that I did not like was that I could not transfer the tickets to my Apple wallet.
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Posted 5 months ago
Stubhub is rated 3.8 based on 9,391 reviews