“Never using stubhub again, didn't receive my ticket even tho i was informed transfer was ready, contacted them with no help, they said they would send me another ticket, didn't receive that ticket and when asked for a refund there was no help, they tried contacting the seller and there was no response, which to me it says they don't verify their people selling tickets.... and now i am out of $700 dollars!! Terrible customer service. Terrible company practices.”
“Stubhub had tickets $20-$50 cheaper than Ticketmaster and for the same seats. Being on a budget Stubhub helped me to see Beyonce for a 2nd night in Atlanta. The largest concerts I have always used Stubhub in advance and its made all the difference.”
“Quick and easy purchase of tickets and exactly what I wanted, delivered digitally to my phone right away. Nice transaction. Would not hesitate to use Stub Hub app again.”
“i listed Paul Simon tickets that i had bought through Ticketmaster, they were purchased on Stubhub but i could not transfer them online as it was Will call. i read all stubhub info about how to address it, sending barcodes of my purchase, trying to email the buyer directly and eventually much time of phone with customer service that day explaining it all. all before the deadline by the way.
did everything i could to fix the issue only to find out the next few days that they charged me $1000 for what they say were their costs to fix with buyer, all without paying out the original amount of $800+ that was my portion of the sale. all of this without any explanation or proof of how this cost them $1000. i have complained only to be told, that they followed policy and i did not. truly a scam, DO NOT LIST YOUR TICKETS WITH THEM OR TRUST THEM on chat line.”
“I purchased VIP ticket for Inkcarceration 2025 on 7.14.25 through StubHub. Got confirmation. On 7.16.25 I received email that the ticket is not available and StubHub would get me an alternative ticket. Click on Alternative Ticket. Next page says that no tickets available. I'm already in Mansfield, Oh, with booked accommodation and now have no ticket. More timely notification would have been helpful. Needless to say that I will never purchase anything with stubhub again.”
“I was able to purchase a ticket from stub hub site for 2 tickets to see Brandi Carlile in Italy!
I’ve never purchased tickets for a concert outside of US and it was just as easy as those I’ve purchased previously. Thanks 😎”
“My ticket purchase and transfer was flawless. I was at the top of section 301. I had a slightly obstructed view of the visuals but nothing major. I was worried about motion sickness so having a wall there helped. The venue is spectacular. The visuals are vivid and the audio exceeded my expectations. This venue should be on everyone's bucket list.”
“J'étais très sceptique avec tous les mauvais commentaires qu'il y a et j'ai douté jusqu'au dernier moment si mes billets allaient être valables (olivia rodrigo à milan le 15.7.25) mais tout s'est bien passé :)
Les frais de traitement sont vraiment élevés... mais quand on aime on ne compte pas 😊”
