“My wife and I purchased tickets to a show at the a theater in NYC. We bought tickets for row R, but received row EEE. Since the theater has a zero phone policy and we wouldn't be allowed into the theater after intermission we thought we would contact stubhub after the show. When we called to see how they could help us they told us that since we did not complain during the show there was nothing they could do. They did not verify the tickets were actually row R and they would not reimburse us.”
“It would help if one can still purchase ticket(s) at the venue or use a QR Code to purchase tickets because i had issues with your website. I needed the ATT computer literate person to help me navigate thru your website before purchasing the ticket. I was not happy.”
“StubHub has become my go-to for concert tickets. The app is very user-friendly when purchasing tickets, making the entire process smooth and easy. I did run into a small issue where I could only access my tickets on the day of the concert, but as soon as I connected with a customer service agent, they were incredibly courteous and resolved the issue within minutes. Lesson learned on my end—once you complete your purchase, wait for the confirmation email to come through, and you’ll be able to access your tickets easily. The quick support made the experience stress-free and very pleasant. I will definitely continue using the StubHub app and services for all future events.”
“I visited n.y.for just 2 weeks, and managed to book 3 fascinating events through you. My first time using your site, recommended by a friend, I'll definitely recommend it to others!”
“When my tickets didn’t arrive on game day morning, I contacted Stub Hub and the immediately checked it out. They couldn’t get the original tickets I booked so they provided options right away. I took one star off as the ap kept telling me there was lots of time as the hour was incorrect for where I was located. Otherwise I think the resolution would have happened earlier in the day.”
“Generally, StubHub makes it easiest to locate the event you want to buy or sell tickets for, and just as easy to sell or buy them. I’ve never had any issues with legitimate tickets or ticket delivery.”
