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Stubhub Reviews

3.7 Rating 8,891 Reviews
69 %
of reviewers recommend Stubhub

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Great as always!
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Posted 4 months ago
Entire process was easy seamless and self-intuitive, the tickets were excellent the vantage point was exactly as depicted on your website, the seats were wonderful, the experience was over the top.
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Posted 4 months ago
The performance was enjoyable. When I bought the ticket, it indicated the Marquis Theater. I inquired at the hotel, but they had no information. The box office informed me that Google had not updated the location. I discovered the show was at a different theater, which caused me to miss 30 minutes of the performance, and my mother's birthday celebration did not proceed as planned. I kindly request that Google update the location, as it is still listed incorrectly on the ticket.
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Posted 4 months ago
Slight confusing at first but everything went smoothly
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Posted 4 months ago
Stubhub made it so easy to access our tickets and find a great deal. I will highly recommend as this is not my first time having such a great experience.
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Posted 4 months ago
I was nervous due to not getting the tickets immediately and so many bad reviews but I knew the Tisk and was willing to take it. I ended up getting my tickets weeks before the event and they worked just as expected! No issues whatsoever.
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Posted 4 months ago
Quick & Easy Purchase
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Posted 4 months ago
I bought 2 (two) tickets on Oct 21. for Galatasaray - Ajax game on Nov. 5th.. Order 627 171 241 Guest access code M96KKX Section 420 Row 23 Seat 91-92 Price per ticket $407.61 Service fee $307.13 Total paid $1.122.35 I was handed the tickets for admission. We were not allowed to the stadium by Ajax. I expect your company to sell me the tickets and deliver them to me... this did not happen. I request full refund of $1.122.35. Mab.
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Posted 4 months ago
We accidentally purchased standing only tickets than once we realized that we connected them to upgrade them and buy two more. They said no can’t do it . Than we list them to sell them through them and we did it wrong so they charged us another $900 just from listing them wrong . I will never buy through them and I’ll try to prevent anyone else from getting scammed from them as well
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Posted 4 months ago
The selection was good, it was easy to choose a ticket, and it was easy to retrieve it when we went to the theater.
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Posted 4 months ago
we got our tickets to see paul. thanks .our seats were good and we had a great time. thanks.
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Posted 4 months ago
The tickets were not delivered , i was promised alternate tickets were to arrive 1 hour prior to the concert at which point i could either accept the tickets or demand a refund . I was told i would receive an email 1 hours prior to the concert which never arrived . When i called the help line the person demanded i prove i hadnt received the tickets after sending him 3 copies of the email he escalated to the next level of BS artists and told us to wait up to 5 days to receive an email to confirm a possible refund . What a joke
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Posted 4 months ago
DO NOT use this company to purchase tickets for any event. I was advised wrong and am liable for paying for someone else's tickets. Customer service is useless and the chat is a joke. Don't trust them!
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Posted 4 months ago
My first time using Stubhub and it was easy and convenient. I would definitely use it again.
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Posted 4 months ago
I bought expensive tickets on StubHub thinking I was safe because of their so-called “FanProtect Guarantee.” Turns out that guarantee means nothing. They waited until the day before the event to tell me the tickets I paid for were “no longer available.” Their only options: a refund or “comparable” tickets — which turned out to be much worse seats for the same price. When I complained, StubHub tried to shift the blame to the seller, saying they’re just a marketplace. But if StubHub runs the platform, handles the money, and promises protection, then they’re responsible for ensuring the transaction is legitimate. Otherwise, what’s the point of using them? This experience was a complete disaster and ruined the event for me. StubHub needs to stop hiding behind sellers and start taking accountability. I’ll never use them again — and I’d warn anyone else to stay far away.
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Posted 4 months ago
The ticket I bought was a great seat. It was reasonably priced and I’m extremely happy. I would definitely purchase from this seller again!
Stubhub 5 star review on 7th November 2025
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Posted 4 months ago
Online ticket ordering experience was very convenient and easy.
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Posted 4 months ago
Stubhub came through with exceptional seating!!! I was 7 rows from the stage which gave a bird's eye view of the performance.
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Posted 4 months ago
Fast, no problems. I would use Stub Hub again.
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Posted 4 months ago
Great experience!! Buying and receiving the tickets was so easy. no problems whatsoever with ticketing and getting in the venue. Would definitely recommend!
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Posted 4 months ago
Stubhub is rated 3.7 based on 8,891 reviews