“I had a ticket issue and StubHub customer service was excellent in resolving it.
After not receiving tickets from the seller in the hours before the show, StubHub immediately provided replacement tickets that actually upgraded our seats! Everything went very smoothly after that.
I do wish there were better processes to ensure tickets are real and delivered on time by sellers, but ultimately StubHub made sure I was covered and the event went off without a hitch. Thanks so much!”
“Getting my tickets was not an easy transition and the emails do not tell you that you had to download another app to transfer the tickets. This was very frustrating standing in line to get into game and not able to access the barcode. Then having to download another app, make an account to transfer the tickets.”
“Tickets on Stubhub were less than on other sites. The site was very easy to use and I felt confident purchasing from Stubhub because of its authenticity guarantee. We enjoyed the Paul Van Dyk show very much! Thank you Stubhub!”
“We haven't ever used Stubhub before. We purchased seats for both Session 1 and Session 2 of the NCAA mens tournament, first round, in Buffalo. The whole process, from purchase, to using the electronic tickets to get in, was seamless. Thanks for a great experience!”
“I have been waiting for a refund since 12/26 all i keep getting is the same email that says it was elevated. It is ridicoulous. Stub Hub is just giving me the run around.”
“Bought 7 tickets to Real Madrid vs Atletico Madrid for Sunday 23rd March. Game was amazing, prices were great and so were the seats. Delivery was quick and was a great experience overall.”
“I purchased my ticket on the day of the event. My ticket arrived in my email almost immediately. I went to the concert and the QR code worked just fine at the door.”
“I’ll admit I was a little skeptical, but my transaction went through very smoothly. Picked my seats, paid my money, got my tickets, enjoyed the game. Will be using Stubhub again!”
