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Stubhub Reviews

3.6 Rating 7,682 Reviews
66 %
of reviewers recommend Stubhub

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Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 8th October 2025
Anonymous
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Anonymous
Anonymous  // 01/01/2019
Went to Chris brown concert at SoFi and parking was right across the stadium. Price was good for being close, no hassle to get in
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Posted 3 months ago
I went to a Vikings game at US Bank stadium.
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Posted 3 months ago
Got a good price. No hassles.
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Posted 3 months ago
Amazing seamless experience
Stubhub 5 star review on 18th September 2025
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Posted 3 months ago
The tickets price were a little high we got them 4 hours before the game, but the seats were in a good location. Thank you for letting me see a Champions League game for the first time!
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Posted 3 months ago
StubHub made the things easier for me to get the tickets. Fast and precise
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Posted 3 months ago
Was an easy process from start to finish.
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Posted 3 months ago
Overcharged me for tickets claiming $39 fees Customer service agent was not very helpful we'll never use again
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Posted 3 months ago
I was able to get tickets to the Oasis show in Pasadena. I received my tickets and parking pass no problem. First time using stubhub and it was easy. No problems and the show was EXCELLENT.
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Posted 3 months ago
Site is easy to navigate and we found tickets to a great baseball game! Thanks for the memories made!
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Posted 3 months ago
Do not buy from stubhub, there fan protect is a complete scam, I had bought tickets from the stubhub and my tickets were later revoked from me before the concert. I was on the phone with three different customer support agents two of which told me they had contacted the seller and I would be resent my ticket shortly, which was a complete lie. The last customer support agent then found some minute detail about my ticket sale which for some reason would warrant that I don't get a return on the ticket that I had purchased and paid for. I then contacted the company several times for a refund all for which they refused to refund me even though I had read the fan protect statement and I should've been protected. They're fan protect statement is meaningless and they will refuse to refund you if something goes wrong with your ticket sale and/or make little to no effort to help you obtain a ticket. There customer support is also god awful one of the agents I spoke on the phone with had a phone that made her impossible to communicate with, it was constantly lagging, breaking up and extremely screechy. DO NOT BUY FROM THIS COMPANY!!! I would highly recommend ticketmaster as an alternative.
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Posted 3 months ago
Stub hub is selling fake tickets on their website for T Pain concert on September 18th happening at the Puyallup Fair. They did not check the dates clearly and there is a different concert happening that same day. Ive talked to them and they still won't take down the date listed on their website
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Posted 3 months ago
HORRID SERVICES!!! Did not receive tickets until 48 minutes after the event started. Purchased new ticket at event. Contacted StubHub for a refund but was told the event had passed so they would not refund because I didn’t give them an opportunity to fix the issue. When I told them that I did contact them and had screenshots to prove it, the conversation ended quickly. Called customer support and they wanted me to add a credit card to my Apple account so they could provide a refund. Seemed shady so I said no. I asked for their email address and was told to google it. When I asked for it again, they hung up on me. This cannot be a legitimate company!
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Posted 3 months ago
StubHub allowed a fraudulent charge and then told us that we had to keep the tickets and would not refund the money to our account. Buyer beware
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Posted 3 months ago
Great seats and the tickets arrived the day before. There were no issues.
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Posted 3 months ago
Never buy a parking pass from stubhub. Paid $32.50 for a pass and the garage it was for was not even charging anything to park. Even if they were charging, it would have only cost $7 for the 4 hours we were there. Stubhub will not give a refund. Shady practice that should be against the law.
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Posted 3 months ago
No problem with transaction, everything sooth except couldn’t figure out how to put tickets in my apple wallet! Less convenient having to open StubHub app!
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Posted 3 months ago
I was panicked due to not receiving the ticket I purchased at the anticipated time. I communicated with their customer service and they got me a replacement ticket while I was waiting in the line to go in. I am so grateful for their expedited service and wonderful communication!
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Posted 3 months ago
I received tickets today for a show that was over a year ago. They refused a refund. Enough said. I will never recommend OR purchase from STUB HUB ever again! BEWARE!!!!!
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Posted 3 months ago
Stub hub change my seat ticket and they would not give refunds because their sales are finals and I tried ti re sell the tickets to a loss of 450dls. Don't buy from Stubhub.
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Posted 3 months ago
Stubhub is rated 3.6 based on 7,682 reviews