“Be careful when using this site to pay for event parking. I paid for event parking separately (as I didn't originally buy the tickets), and the barcode wouldn't scan when I went to enter the garage. The parking team was nice enough to let me in, but then I was unable to exit the parking garage after the show because my parking pass was invalid. I appreciate that the site was able to get me parking close to the venue, but the hassle almost wasn't even worth it.”
“The tickets were easy to purchase, reasonably priced & the show was awesome. I use StubHub a good bit & will be using it more in the future. Everything is kept private & secure as far as my info goes. Thank u so much. And the concert was fantastic!!!”
“Saw Kenny Chesney Book Tour. It was awesome! He mentioned a couple times asking why anyone would buy a ticket to hear him talk about his book and not his concert.
I for one am happy I chose to hear him talk about his book and not his concerts.
The acoustics at CMA theater were on point. Wish I could have made another book tour conversation.
Really hope he puts together a compilation of his book tour talks.
Thank you StubHub and Kenny Chesney!”
“I purchased my concert tickets and parking pass tickets with Stubhub and had a great experience buying my tickets the only problem I had was with parking but over all it was great and John Legend gave an Awesome show”
“Tickets to an event were easy to purchase. Had the tickets immediately transferred to me. That was a great experience. However, NEVER buy a parking pass through StubHub. Mine never showed up. Every time I inquired, they said it would show up closer to the event. I finally got through to a person while I was driving to the event. The seller never sent the ticket. They could have told me this way earlier so that I could get a refund. They sent me a new parking pass, which I accepted because I was driving to the event and just assumed it would be an equivalent pass. The spot was a long way from the venue. I ended up going over to Spot Hero and buying another parking pass close to the venue.”
“Stubhub made it easy for me to buy a last minute ticket to a football game allowing me to see a friend twirl her baton with the UK marching band. The ticket I purchased was one of a block of season tickets. The ticket owners made me feel very welcome. It was a fun night.”
“I ordered platinum parking passes that were never emailed to me. I contacted customer service and was given gold parking passes instead. This was the option I was given and it was at the time the event started that I had to choose the downgrade. I contacted customer service to get refunded the difference and all I was told that it was policy. But at what time, did I have to read the policy when I was at the gate being denied entry for not having the email. So hastily I chose the option of gold passes. StubHub did not offer any compensation even though their policy states comparable or better.”
