“Initial seller failed to deliver promised tickets. StubHub intervened and delivered better replacements at no charge.
I’d give 5 stars, but the fact that spec sellers are allowed on the platform is a problem in itself.”
“We had good seats and the tickets were affordable! When I looked at it from the map it showed us being in the middle but instead were at the entrance of the isle which was even better. Only thing was when I selected the tickets to purchase and tried to claim it , the system would not load but when I called customer support they were helpful and gave me instructions on how to access the tickets (wrong browser). If the price is right I'd use StubHub again”
“I was checking how much a ticket cost to go to a concert and it said it was about 200 and something dollars so I put my information in and the price went up to 476 dollars and I didn’t want them anymore so I exited out of it and it still charged me and I couldn’t get a refund”
“Purchased 3rd row tickets @ half court. Couldn’t get tickets from sellers. Stub hub replaced the ticket 45 min before game started and ended up 20 rows back. They are a joke I would strongly recommend seat geek or anyone else.”
“Getting the tickets was not that bad I thought i would haft to go through a lot more but we had fun and when wrestling comes back to st.louis I would love to use you guys again ty very much. Maybe for the price that we paid seats could of been a little better only complaint I have.”
“First off it took way too long to get my tickets I ordered them a month in advance but got them at midnight the day of the concert so 5 stars because it all worked out in the end after I was freaking out the day before as I am sure millions of other people would have and do as well. ICP rocked the Agora I would definitely use this service again with my last minute shenanigans lol ... Bottom line don't stress your tickets will be available the day of the show with a full refund guarantee if not.”
“Delivery was supposed to be May 15, so I posted the VRBO I was going to be at that day. They delivered the tickets, one week earlier to the VRBO anyway. A signature was required, but the driver of FedEx left them and signed for them himself. (All on Camera) Both StubHub and Fed Ex are morons that keep blaming each other.”
“I’ve purchased many tickets from Stubhub and never had an issue, my tickets always comes before the actual event and they tell you Exactly how to download your ticket. So I will purchase more whenever it’s a event I wanna attend”
“I purchased a parking pass advertised for the venue I was attending. The lot was 4 walking hours away from the venue despite being labeled as being at the location. SH wouldn't refund my money but will continue to allow the seller to scam people by advertising the lot as an option when the venue is nowhere near within walking distance. Definitely a lesson learned. I won't ever use StubHub again.”
