“So I paid for two tickets to BreezyBowl in Las Vegas on August 9th and the concert was September 20th so here it is the day before the concert I still have no tickets so I’m getting nervous now it’s the day of still no tickets I reached out to customer service and a woman told me that the tickets will be in by 4pm I’m like that’s reaching cause my concert start at 7pm so I’m getting ready it’s now 4:15 I have no tickets I contacted customer service again and someone from the department says “ I apologize but those tickets aren’t available anymore and I’m not sure what happened “ I said “ what do mean I bought these a month ago and paid over $500+ so I been scammed ? “ she was like I’m sending you new replacement tickets so I went from section 200 with aisle seats to now section 244 with middle seats and having a giant pole in my way at the concert that will be my first and last time dealing with STUBHUB”
“Misrepresentation of seating arrangements. From the seating arrangement photos, I believed I had purchased seating closer to the stage from the balcony. What I really got was balcony seating above last row on the ground floor. It is adjacent to one of the suites. If that was the case I would have purchased the last row seats for a much cheaper price. Each tix was $250 bucks a piece.There was a plexiglass partition separating me from both the last row and the suite area which made the view horrible. The view was totally obstructed by glare. This was not presented in the seating photo by StubHub. Once I got the chance to contact StubHub and told tgem my issues, I was told that my tickets were used and no compensation could be refunded. I was also told that is should have done my own research on the seating arrangements! How could I have done that if I didn't enter the area? Before I could add more the chat ended .”
“Offered me parking across the street for 25 .after I paid it was 1.7 miles and I never got my money back .i had to pay for parking again. Escalated the case 4x to no avail. Never l will inise them again. Buyer beware. Switch and bait”
“Purchase was easy and price was reasonable. However, we had problems transferring one of the tickets to someone that was joining us later. The software transferred the ticket ok but only left us one of our other three tickets on the phone for scanning. Had to straighten out at the box office, where I met another StubHub buyer who encountered the exact same problem”
“I was skeptical at first but it legit I sold my g dragon ticket and received the money . And also I brought a g dragon Paris ticket for a good price and it worked I went in the venue without no problem so I m impressed:)”
“Buying a parking pass was ok (not great) online. I usually go through a parking app such as Spot Hero. Stubhub had more available 6 days before the event. Tickets were not available when I entered the garage. App said seller has not transferred yet. The attendant let me in when I showed him the order. The parking was quite away from the event. Not a few minutes as stated. Also, I arrived at the event a bit over 1 and a half hours before the event and the parking garage was full. It took over a half hour to find a spot. An attendant had to find me a spot. He took my keys as the only spot left was blocking in another vehicle. The attendant was great and was there when the event was over. Good thing as my car was not where I parked.”
“After waiting months to see Hozier, I found ticket near the front of the stage for such a decent price the day before! The ticket had no hidden fees and I received it through TicketMaster within 10 minutes of ordering. I had no hassle at the stadium. Only recommendation is for tickets at the Hersheypark Stadium to say parking is included. The app tried to sell me a $60 parking pass, but from experience I knew that there was free parking included with my ticket.”
“I had an issue with getting my tickets from the seller, and the event was in a few hours. Stubhub Customer Service (her name was Claudia I believe) was quick and extremely responsive. This was on a Saturday afternoon yet she moved promptly and resolved my issue in under an hour. Thank you, this is how a good company operates!”
“Stub Hub made is so easy to purchase parking for The University of Texas football game. The communication and transfer of the parking pass was so easy. I will definitely use Stub Hub again this season!”
