“First off it took way too long to get my tickets I ordered them a month in advance but got them at midnight the day of the concert so 5 stars because it all worked out in the end after I was freaking out the day before as I am sure millions of other people would have and do as well. ICP rocked the Agora I would definitely use this service again with my last minute shenanigans lol ... Bottom line don't stress your tickets will be available the day of the show with a full refund guarantee if not.”
“Delivery was supposed to be May 15, so I posted the VRBO I was going to be at that day. They delivered the tickets, one week earlier to the VRBO anyway. A signature was required, but the driver of FedEx left them and signed for them himself. (All on Camera) Both StubHub and Fed Ex are morons that keep blaming each other.”
“I’ve purchased many tickets from Stubhub and never had an issue, my tickets always comes before the actual event and they tell you Exactly how to download your ticket. So I will purchase more whenever it’s a event I wanna attend”
“I purchased a parking pass advertised for the venue I was attending. The lot was 4 walking hours away from the venue despite being labeled as being at the location. SH wouldn't refund my money but will continue to allow the seller to scam people by advertising the lot as an option when the venue is nowhere near within walking distance. Definitely a lesson learned. I won't ever use StubHub again.”
“My parking pass was really hard to find and open due to it being a guest purchase I suppose. After finally getting it to open it was invalid and at a garage 10 blocks from the venue. There was parking directly at the venue.”
“It was Great! i didnt have any problem at all. Other than those dang fees, ws had a wonderful time! The closer it got to the time they kept me informed with reminders.”
“Poor customer service. The representative told me they can take down my phone number but can't guarantee a call back. Why would I give out my phone number?”
“Awful site. Bought tickets to NBA playoff game while it was in progress. The sale went through but apparently the seller didn’t approve the tickets (or Ticketmaster didn’t as the approved vendor of the event) we were charged the price of tickets and never received them/never were able to go. We chatted which I can only assume was an AI bot to dispute but that went no where. Make sure you DO NOT try to buy tickets anytime close to event time as it may not go through. Instead go through better websites like Ticketmaster or such that actually close off purchasing after it will actually be impossible for you to get on.”
