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Stubhub Reviews

3.6 Rating 7,677 Reviews
66 %
of reviewers recommend Stubhub

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Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 8th October 2025
Anonymous
403
Anonymous
Anonymous  // 01/01/2019
excellent service for Bayern Munchen game
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Posted 2 months ago
Easy to use.
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Posted 2 months ago
They deliver what was paid for and didn't over do it.
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Posted 2 months ago
Easy to order tickets and print them to show at the door. Ticket price wa lower than other seraches.
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Posted 2 months ago
Great seats and pricing ! Had an amazing time watching the Dodgers beat the Reds !
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Posted 2 months ago
The concert was amazing Thank you for have Max McNown, we want more!! 🙂
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Posted 2 months ago
First time using StubHub. The website was really easy to use. And the prices were quite reasonable. Maybe it’s required by law, but I loved that the displayed prices were all-inclusive of fees and markups.
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Posted 2 months ago
My original tickets I purchased did not come through. Throughout the entire drama, StubHub was on it, communicated effectively with me and the original seller. The original tickets did not come through, so StubHub honored my purchase by substituting upgraded tickets which I greatly appreciated. We had a fantastic time. Thank you StubHub for your due diligence.
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Posted 2 months ago
By far the worst experience dealing with stub hub. Sold tickets on stub hub and there policy is 5-8 Business and still haven’t received my funds for the tickets I sold and this is the 11th day.. customer service has no answers but just telling me to wait.. no explanation on why my funds haven’t been received.
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Posted 2 months ago
Purchasing was easy, no problem with tickets being sent.
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Posted 2 months ago
Complete scam. The seller scammed me and didn't provide a ticket. Stubhub did not provide me a new ticket since it is way too expensive since the event is much sooner now. I ended up spending 200$ more which stubhub should be paying for instead.
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Posted 2 months ago
Great , easy everything went very smoothly. No complaints
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Posted 2 months ago
Easy great sound great visual great seats phenomenal show.
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Posted 2 months ago
We found out we didn’t have tickets to Bills game while sitting in the parking lot . We purchased tickets 4 months before game. Al they said they could do is refund our money, which we still haven’t received ($882) . We found tickets on ticket master which were delivered in minutes. Don’t go here , customer service is terrible.
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Posted 2 months ago
The offering of Parking was a great deal! Secure lot with Valet. Price was terrific! Approximately 1/2 of what I would have paid if I waited until the day of the Show. Lot was only 5 minute walk from Venue & exiting took no time at all. Save a buck (& time!) & buy Parking in advance.
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Posted 2 months ago
It was quick and easy to purchase my tix.
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Posted 2 months ago
I got a great seat for an awesome show at the last minute. The ticket price was cheaper and better than anything the Bowl was offering for open seats. The process was easy. I'll definitely consider StubHub for future last minute concert ticket purchases.
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Posted 2 months ago
Do not buy from stubhub. 3 months ago I purchase VIP tickets for $1147 buy stubhub messed up the listing and I got row 18 rather VIP row AB OR C. I called them immediately and at least 30 times after and it’s been 3 months and they keep telling me there is nothing they can do do. No protection, and when escalation gets the info through the lack of information it’s denied by them. DO NO RISK PURCHASING THROUGH STUBHUB. THEIR CUSTOMER SERVICE IS TERRIBLE
Stubhub 1 star review on 2nd October 2025 Stubhub 1 star review on 2nd October 2025
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Posted 2 months ago
Somehow- extra costs need to come down….
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Posted 2 months ago
Using StubHub was pretty easy in general but there probably should be an optional site for seniors or those who are not tech savvy. For instance it’s important to let customer know that tix are digital ( no paper) & that parking & admissions are delivered separately.
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Posted 2 months ago
Stubhub is rated 3.6 based on 7,677 reviews