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Stubhub Reviews

3.5 Rating 6,897 Reviews
63 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 3rd November 2025
Anonymous
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 8th October 2025
Anonymous
Stubhub 1 star review on 8th October 2025
Anonymous
Stubhub 5 star review on 8th October 2025
ARTISHA HALL
401
Anonymous
Anonymous  // 01/01/2019
Great price and easy to get the tickets.
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Posted 4 weeks ago
Paid $973 for tickets I never recieved and they would not provide a refund. The worst customer service experience I have ever had. DO NOT USE STUBHUB!!!!!!!
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Posted 4 weeks ago
The ticket purchasing experience with Stubhub was excellent. My first purchase had to be refunded due to the show getting canceled due to Billy Joels health. I was able to replace the tickets for Stevie Nicks and the show was amazing. The issue that I had was that I purchased the parking pass offered by Stubhub. It was for an open lot with poor directions and signage. If that wasn't bad enough it was a 20+ minute walk from the event. NOT WORTH THE MONEY. DON'T BUY THE PARKING PASS!!
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Posted 4 weeks ago
Tickets were delivered early and had no issue with getting into the venue and scanning! Super simple process!
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Posted 4 weeks ago
Perfect experience. Great Seats at a great price and easy to manage online. We had a blast! Thank you!
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Posted 4 weeks ago
easy to find tickets, upfront pricing with fees included, so no surprise charges. fees a bit steep but you know them in advance so you can make a decision on purchase. delivery was perfect online.
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Posted 4 weeks ago
Thank you so much had an amazing time and the FOX is such an iconic venue ✝️🙏🏻❤️✌️
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Posted 4 weeks ago
Amazing - Price - Front Row Seats! We had the Best Night Ever at the Soaring Eagle Casino - Artist: Brian McKnight and Genuine -Showed Up and Out! Best Experience Ever! My Mom could not believe I got us FRONT ROW seats. We both had an AWESOME experience. Thanks so much Stubhub!
Stubhub 5 star review on 8th October 2025 Stubhub 5 star review on 8th October 2025 Stubhub 5 star review on 8th October 2025 Stubhub 5 star review on 8th October 2025 Stubhub 5 star review on 8th October 2025 Stubhub 5 star review on 8th October 2025
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Posted 4 weeks ago
had a great experience will recommend to friends
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Posted 4 weeks ago
Everyhing went smoothly. My first time using so was nervous. Our seats were great. Tickets arrived easily on my phone and scaned correctly. Very good service and experience. Also loved you could pay interest free in 4 easy pays with Afterpay 👍😁
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Posted 4 weeks ago
Never delivered tickets for Eagles Tampa Bucs game. After traveling from Phila to Tampa. 2hrs before game they said tickets weren’t available anymore. After paying for them a month ahead of time. We ran into others at the game with same issue from stub hub. Tried contacting customer support which was useless. I will never use Stub hub again and would not recommend them to anyone.
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Posted 4 weeks ago
Yes however the new ticket policy frm singapore gp did gave me some anxiety & concern whether the ticket sold to me will be accepted but it all works out in the end, tq Stubhub
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Posted 4 weeks ago
Avoid! Finding and getting access to your tickets is always a magical mystery tour. Impossible to get in touch with the vendors they use
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Posted 4 weeks ago
We had a hard time finding tickets so we’re happy to get these. They came through immediately and we had no issues..
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Posted 4 weeks ago
Convenient, easy, and best availabilities.
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Posted 4 weeks ago
I loved the ease of the parking pass, however it was 3x the amount of the parking lot charged.
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Posted 4 weeks ago
I have bought parking passes and when I went to use them they were invalid to use this is terrible customer service I will never use stubhub anymore company rippes off their customers
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Posted 4 weeks ago
FRAUD ALERT! An event I bought tickets for was canceled via Ticketmaster and I received an email a week ago about it being canceled. Stubhub offers no way to email or call and you have to use their AI chat which is no help. No refund of yet and they are still selling tickets for the event even though the show was officially canceled over a week ago. I will never buy tickets through stubhub again.
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Posted 4 weeks ago
Got my tickets on time.
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Posted 4 weeks ago
The process was smooth. The transfer of the tickets was seamless. I appreciated the experience. Thank you.
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Posted 4 weeks ago
Stubhub is rated 3.5 based on 6,897 reviews