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Stubhub Reviews

3.1 Rating 3,923 Reviews
53 %
of reviewers recommend Stubhub

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We had an absolute perfect experience with Stubhub!! The whole process of purchasing our tickets months before the event, receiving the email the day before the event with our tickets, and entering the front gate ticketing entrance for the U.S. Open was a breeze! Thank you for making it so easy!!
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Posted 1 month ago
Dishonest and misleading. I thought I was purchasing from Ticketmaster, unfortunately it was stub hub. Due to issues at the venue, hundreds were stuck in lines on the highway and unable to get in. Ticketmaster is issuing refunds, but since I gave money to stub hub they refuse a refund. Basically stealing $800.
Stubhub 1 star review on 19th June 2025
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Posted 1 month ago
Great Service!
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Posted 1 month ago
I've used StubHub many times over the years and I've always been pleased with the service and have never had any problems.
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Posted 1 month ago
Absolutely terrible customer service. They were absolutely no help to my problem & I got screwed over majorly.
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Posted 1 month ago
easy process
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Posted 1 month ago
Poor service . Even wrote to the BBB. Buyers do not use them
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Posted 1 month ago
Love the High Fidelity screening and Q&A with Johnn Cusack!!! Having it in a smaller venue/theater was fantastic, he was right in front of me!!! Thanks Stubhub for the great seats!! :)
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Posted 1 month ago
Easy, Simple to use, love being able to add to my apple wallet, worked perfect at the gate. Also appreciate the correspondence thru purchase to the event. Thanks again Stub Hub!!
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Posted 1 month ago
Great tickets no issues. We were lucky to get season tickets and B1 1,2 are in first row of premier balcony and they have great wait staff checking and delivering snacks and drinks right to your seat.
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Posted 1 month ago
Selection of seats and various prices available, but honestly, my tickets were pricey and should’ve been listed with an obstructed view as unfortunately part of the visuals were missed due to stage set up. But easy to purchase check out and access tickets.
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Posted 1 month ago
Absolutely great tickets and seats. 10/10, my daught enjoyed the concert. Definitely will purchase tickets again.
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Posted 1 month ago
Too many emails. Weird tickets we couldn’t put in Apple wallet and were just odd.
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Posted 1 month ago
No tickets...drove 1.5 hrs....waited in line for 2 hrs in 100 deg heat. 3 customer service chats....all said email coming. Open seating ...had to give up our place in line. Email came and no seats we're available. WTF! Beware
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Posted 1 month ago
Great deal on an epic concert! Lightning fast delivery of tickets. Smooth easy transition
Stubhub 5 star review on 18th June 2025
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Posted 1 month ago
We bought two tickets on stub hub for the Belmont Stakes. We spent 2hrs the morning of the event trying to find our tickets. We checked everywhere. We found nothing. Basically got taken by stub hub for two tickets. Called customer service and the told me that they could not do anything. This is the first time i have ever had an issue with them. Im a loyal customer. Not anymore. Thanks stub hub!
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Posted 1 month ago
Less hassle than Ticketmaster
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Posted 1 month ago
Other than an outstanding seat and game, thank you to everyone at Stubhub for making my experience very smooth and faster than expected. I highly recommend Stubhub anyone looking for tickets to their event at the best price. A++
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Posted 1 month ago
don't buy. charged me £100 in fees and won't refund
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Posted 1 month ago
Easy access to competitively priced tickets allowed us to have a great time at our event
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Posted 1 month ago
Stubhub is rated 3.1 based on 3,923 reviews