“Worst experience ever. Do not buy parking pass on Stubhub because prices are significantly inflated and parking is not guaranteed. They offer zero refunds and the customer service reps condescending. Don't waste your money.”
“Misrepresented my seats purchased for a NeilYoung concert. Paid $715 for seats with a section, row, and seat number. When I got to the concert I was told that my ‘seats’ were general admission. We ended up sitting in 2 rented chairs about 200 feet away from the stage. After contacting customer chat ( twice) the rep stated that my tickets were valid. Neither of the reps I chatted with would answer the question of ‘why would I pay $715 to sit on the lawn when I could have paid $84 (x 2) to sit in the same place. A dishonest bait and switch with no refund other than an anonymous apology. Shoddy, dishonest theft. StubHub will NEVER get a purchase from me again. My advice : STAY AWAY FROM STUBHUB. No offer of refund for the difference in ticket prices or ANY compensation was offered. Again:AVOID PURCHASING TICKETS FROM STUBHUB. THE RISK OF FRAUDULENT PRACTICES IS TOO HIGH!!”
“I purchased tickets for an event that was postponed back on 11/9/25 and they claim it is still postponed and will not refund my money or give me a credit on my account. They have held my money while not providing a service. That sounds like fraud to me.”
“Received the wrong tickets to a concert. Followed their instructions to return thru Ticketmaster. 4 weeks later, many attempts to close this, still under investigation before they issue a refund or the right tickets.
They do not protect their buyers at all. This isaue is with their seller not me.
Caution!”
“It couldn't have been easier! easy purchase/pay and easy ticket retrieval. We love the show and the venue. We will definitely keep our eyes open for other concerts at Ocean Casino Resort! We didn't stay at Ocean because the rooms started at 600.00 a night but we stayed at Ballys, got an ocean front room and walked to the venue from our hotel. 15 minute walk from Ballys. JLA”
“Ordered tickets to see the LA Dodgers play in Pittsburgh.
Found tickets that I wanted that were fairly priced so I ordered on StubHub.
The payment process was easy with email confirmations and a couple days later the order came through and easily added them to my Apple Wallet.
Went to the game the seats were where they were expected to see and had a wonderful seamless experience all the way through!”
