“I wouldn’t even give ithem one star. I bought assigned seats to a concert and they sent General Admission PIT tickets. They said it was a “replacement.” I think they could sell my assigned seats for more money so they dumped me into the PIT. I can’t use the PIT. My fiancé is handicapped and can’t stand for long. I tried twice to chat with them and the chat conveniently stopped working both times. I finally found the number for customer service and they said there was nothing they could do except refund my money. The tickets came from Ticketmaster with a completely different order number. Thank goodness I saved the original order with the original order number if I would have been screwed. DON’T USE STUB HUB!”
“I got good tickets at a reasonable price. However, the tickets would not come up when I pressed the button for them. A ballpark worker spent quite some time trying to help, then had to have a worker in the office eventually text them to me. We missed the first inning due to this issue.”
“I ordered 2 MLB tickets, with parking. The process was a nightmare. The MLB tickets kept disappearing and reappearing. In line at the gate I got an error message trying to retrieve them, but it was resolved in maybe 20 painful seconds. Trying to get the "QR Code" for the parking pass was almost as bad. It very hard to get and it wasn't a QR code. It was a pdf with inactive links, and a (text) number that got me in the parking garage. Outside of the StubHub experience, game day went very well. Got to see 35,000 fans go absolutely nuts over Duran's inside-the-park home run. !”
“This order involved iPhone tickets that were not printable or easily transferable. I was not able to attend the Michigan-New Mexico game due to a last second emergency, and since I was not able to transfer the tickets to a friend, the tickets went wasted.
I will never order iPhone tickets that cannot be printed, again!”
“It was an easy process parking, going thru the entrance, restrooms within short distance, nice facility. The band was awesome, of course! Had a great night”
