“I didn't have any issues getting my tickets. Although the lady at will call said sometimes the 3rd party sellers have a problem. This was my 1st time using your company, I am pleased with your services. Thank you”
“My 85 year old mother bought 2 tickets for the Monterey Jazz festival. She was told one of her tickets was invalid at the door. After being totally embarrassed she went to the box office and had to buy another ticket to get in. She called Stubhub and they said " Don't worry will give you a refund" When she followed up with pictures of the ticket she had to purchase at the venue. She got this threating letter for this company!
We have identified your account as fraudulently claiming that you were denied entry to your event. Your account is on hold while we investigate.
We take the fraudulent claims seriously and will be pursuing all legal remedies (criminal and civil) to the fullest extent of the law in any cases where we identify illegal activity, including: permanently deactivating your account, billing your credit card for any fraudulent claims, applying penalties, and/or referring the case to local law enforcement as per Section 19 of the User Agreement that you assented to when you joined and/or utilized the platform.
Any disputes or chargebacks will be refuted with evidence of fraudulent behavior and sent to your bank as well as the authorities.”
