“Ordering and receiving went smoothly and included detailed instructions which was extremely helpful. Using the ticket from my "Wallet" as suggested made opening the ticket order quick and easy. Thank you for that suggestion.”
“Order tickets on Stubhub which were never transferred to me. They are processing a refund for me but I was told to go to the venue and they would print tickets for me. Well I went and that was totally a no go! Be very careful when ordering tix though them!”
“Horrible beyond purchase point. Collecting money the only focus. I’ve used them in the past but didn’t run into any issues. Had a show postponed Aug 11/25. It’s been hell. Nobody can offer help, couldn’t get a refund, can’t resell until new date is announced, all policies are against consumer. New date has been announced, won’t update in app preventing me from selling. Even got emails inviting me to buy more tickets to the new date. 3 calls no one can update to allow me to sell. Wait 5 days, wait 5 days is the only thing I get and time is running out to resell. Last time for me.”
“Everything on stub hub was ok. Although I paid for a parking pass for the Nebraska Cincinnati game in kansas city, I didn't get to park in said parking area, don't know if they over sold them or what the issue is”
“I got good seats at a good price! I was in the nosebleeds, 2seats away from the exit, so I didn’t have to struggle getting past people. All around good experience”
“We bought tickets 2 months before the Max McKnown concert and were so excited to go. 4 hours before the concert they send me and "update" saying they can't fulfill the tickets but they will give me lawn tickets instead and a $40 credit. My husband has physical limitations that make it so he can't sit on the lawn, which is why we bought seats in advance. VERY BAD BUSINESS PRACTICE. Won't be buying with them again.”
“I contacted StubHub about my concern of invalid tickets to the Bad Bunny concert being sold on their website. They reassured me my tickets were good and they were right!!! I was able to enjoy a great concert from great seats!”
