“Though I was a bit worried, because they don't give you the tix for the show until the day before. I got the tix as stated and they were in a great spot, up close to the stage. Had a great time and listening to ShaBoozy will use Stub Hub again.”
“Amazing communication, I was regularly updated about my tickets. The process of buying a ticket wasn't complicated at all and really made the experience better.”
“Buying the tickets was easy, and I did receive them. Unfortunately they made it sound like it was super easy to resell tickets that you bought. So I bought a little bit better seats and was just going to resell the other ones. Unfortunately it's not as easy as they made it seem and I ended up losing $600 and wasting two tickets to a concert because it was nearly impossible to resell them”
“Not a good experience. Bought tickets in a specific section and they sent me stand room tickets that were clearly in a different section which was also listed on stubhub. Notifies stubhub a week before the game and they had me send the tickets back. Called multiple times and spent hours on the phone with them as each of the deadlines that they gave me passed. Day of the game I called 2 hrs before thinking I would get my money back with their guarantee (and this was a large amount of money that they said Iâd get back or new tickets - neither came) and was on the phone for an hour with no help and then hung up on. 5 days after the game I missed they gave me a refund for the price I spent.”
“Terrible experience with StubHub when I purchased tickets to Lionel Richie in Las Vegas recently. I was sent different tickets. Contacted StubHub and was told it wasn't their fault, but the sellers fault for sending the wrong tickets. Finally was told I could get 25% off the tickets that weren't nearly as good. I was then told to send the tickets back and I would get the tickets I purchased. I sent the tickets back and was told I would have new tickets within 30 minutes. Long story short I spoke with 5-6 different agents over the next 12 hours, sent multiple e-mails, had to prove twice through e-mails and pictures that I even sent the wrong tickets back and I never received any tickets. We flew to Vegas to see Lionel Richie and missed the concert. Horrible experience that carried over to the next day on the phone trying to get my money back and kept getting told that they would provide new tickets even though the concert took place 14 hours earlier. Horrible, horrible experience and I will never use them again. Avoid StubHub at all costs unless you want to be extremely disappointed.”
“Grateful for the preorder of a parking spot it helped us very much! It made our concert experience Dua Lipa smoother, and her concert was outstanding!!”
“Great show, beautiful venue... always wonder how 2 tickets with face value of $70 each, works out to bill of $345.. doesn't seem right.. won't be back”
“The tickets were so easy to purchase, were delivered in plenty of time and the website is so easy to understand and navigate. Everything up front. No problem putting them on my phone. Thank you StubHub. I will definitely use this site again.”
“Advice to others: If youâre purchasing tickets for a major event, I recommend using Ticketmaster or another platform that provides better customer care. StubHub may deliver your tickets, but thatâs apparently where their responsibility ends. DO NOT USE STUBHUB!!”
