“Purchased my tickets two months in advance and received them three days before the show. This made it hard to plan accordingly and leaving me in wonder if they would ever arrive at all.
If the tickets were made available a bit earlier this would improve customers outlook.
Overall, receiving the tickets was quite easy and the experience satisfactory.”
“Paid $973 for tickets I never recieved and they would not provide a refund. The worst customer service experience I have ever had. DO NOT USE STUBHUB!!!!!!!”
“The ticket purchasing experience with Stubhub was excellent. My first purchase had to be refunded due to the show getting canceled due to Billy Joels health. I was able to replace the tickets for Stevie Nicks and the show was amazing. The issue that I had was that I purchased the parking pass offered by Stubhub. It was for an open lot with poor directions and signage. If that wasn't bad enough it was a 20+ minute walk from the event. NOT WORTH THE MONEY. DON'T BUY THE PARKING PASS!!”
“easy to find tickets, upfront pricing with fees included, so no surprise charges. fees a bit steep but you know them in advance so you can make a decision on purchase. delivery was perfect online.”
“Amazing - Price - Front Row Seats! We had the Best Night Ever at the Soaring Eagle Casino - Artist: Brian McKnight and Genuine -Showed Up and Out! Best Experience Ever! My Mom could not believe I got us FRONT ROW seats. We both had an AWESOME experience. Thanks so much Stubhub!”
“Everyhing went smoothly. My first time using so was nervous. Our seats were great. Tickets arrived easily on my phone and scaned correctly. Very good service and experience. Also loved you could pay interest free in 4 easy pays with Afterpay 👍😁”
“Never delivered tickets for Eagles Tampa Bucs game. After traveling from Phila to Tampa. 2hrs before game they said tickets weren’t available anymore. After paying for them a month ahead of time. We ran into others at the game with same issue from stub hub. Tried contacting customer support which was useless. I will never use Stub hub again and would not recommend them to anyone.”
“Yes however the new ticket policy frm singapore gp did gave me some anxiety & concern whether the ticket sold to me will be accepted but it all works out in the end, tq Stubhub”
