“I website and the smartphone app are both easy to navigate. I appreciate that the provide a visual image of the playing field from the section. Also, I like to sit on the aisle and I was able to find seats that included an aisle seat. Lastly, the fees are very transparent.”
“I was leary after I purchased the tickets, thinking maybe it was a scam. But oh I was o wrong. Everything was legitimate. I will definitely use Stubhub again. Had a wonderful time at the show. Thank you Stubhub!”
“Everthing was fine with my experience, purchasing tickets for concert and parking. Our tickets were valid and were had no issues. Parking in the Premier section was great. We by passed the longer wait and was closer.”
“Extremely horrible service I bought football tickets to celebrate my anniversary to be down in section 113 don’t even receive my tickets I sat outside looking stupid waiting on seller to release the tickets then was told I was eligible for and upgrade and they put me in the nose bleed section as there ticket guarantee so we lost money and got scammed I as mine and my husbands 10 year anniversary plus my first time at a game they sure did stress me out as that was my gift to my husband. I do not recommend stub hud as a gift they kept telling me the ticket will be there a noon that was a lie it never came and little say I got scammed and screwed all in one they left me crying at the gate stressed out!!!”
“Bought tickets on StubHub that turned out to be fraudulent. The event staff wouldn’t let us in, and I had to spend over 20 minutes on the phone just to get a partial answer. After all that, they told me it would take three days just to decide if I’d get a refund. Completely unacceptable. When you sell fake tickets, the solution should be immediate — not dragged out while the customer is left hanging. Never using StubHub again, and I’d strongly recommend others avoid it too.”
“I had the worst experience buying tickets off of this site who runs this I understand you guys omg be careful buying tickets from this site they don’t protect the customers I understand they are a third party site but wow can you say non helpful also non considerate non caring and absolutely no compassion if theirs a problem with the tickets you purchased can you say scam bc I thought this company gives replacements if the seller can’t provide wrong no thank you never again!!”
