“I was able to obtain Yankee tickets one day before the game. Game tickets, Audi Club and Pepsi club were included. All this was priced very reasonably .”
“My complaint is withpricing.I searched Stubhub and Ticketmaster.The same tickets were listed but a different price.I went with ticketmaster(lower price)But when I checked out it went to Stubhub.I wasn't watching and bought.When I sw the total with the service charges,I was shocked! The service charge was 200.00.I have heard nothing but negative things about Stubhub now.I wont be using tubhub or Ticketmaster in the future.”
“Love how easy StubHub is!! Plus the views from your seat prior to purchase really help since it’s been a while from my last visit to the stadium. Also, walking up to the gate, literally pulled my tickets up electronically within two seconds and BOOM! I’m in enjoying the game!!”
“We bought tickets to a show that was eventually cancelled. Stubhub asked us to provide proof of cancellation, which we did, several times. Each time they told us the issue would be escalated and we would receive notification in 3-5 business days. We never heard back. This has been going on for over a month. We are reporting this to our credit card company as fraud.”
“Sold tickets via stubhub for the Champions League Final, no notice whatsoever, was told to wait for the payout of $5,500. Money didnt come and then after 2 months they said customer could not use the ticket upon entry hence, we received a ban and no money was received”
“I bought a ticket for the game at the Benfica Stadium in Lisbon for €42. Upon entering, I discovered that the ticket had already been redeemed, so someone was apparently already inside.
StubHub seems to be selling one ticket multiple times.
I can only urge you to use common sense and not be swayed too quickly by the idea of a great event. Standing outside a stadium and not being allowed in despite paying €42 is not a great feeling!”
“Had an issue with a parking ticket on top of stubhub taking out $21 I also had to pay $40 to park for the concert to get in . Now stubhub doesn’t want to do anything because my event is all already over I understand but it was money still spent they should give something back . I would
NEVER get tickets from this site again . Their customer service is terrible also
No care in the world .”
“I posted tickets then sold them on another site. I removed the tickets. I had $600.00 taken out of my account by Stubhub. My complaint was not never considered. DO NOT use this company.”
“Excellent experience. All aspects were seamless. I have used StubHub for years. There is a lot of competition out there but I keep going back to the one I trust- StubHub.”
“Bought a pair of tickets to a concert and arrived at our seats to find out they were not together, despite being listed as such. Could not get a refund or credit from StubHub despite immediately reaching out. This company is complete trash - use a diff ticket reseller.”
