“Received a gift card from my brother so I could take my children to the Padre game and the process was so easy through StubHub! Thank you so much!đ”
“The show itself was excellent. The venue was an AXS entry only venue and my stubhub tickets did not transfer to my AXS app, no order or tickets found in AXS. The email said there would be directions when the claim ticket button was pressed but no directions came up. This led to hours of messaging and calls between myself, stubhub and AXS which could have been prevented with better instructions and/or better communication between apps. Also getting the tickets delivered the day of the show really is unacceptable.”
“The show Garbage was fantastic the only issue I had was couldn't find which parking to park too went to the one closes to the venue and the parking attendant was clueless didn't even know if I was in the right place,looking forward for more tickets purchase which I never had an issue”
“Buying tickets for overseas events can be daunting. Even if the cost is higher, using StubHub gave me peace of mind to know that I was buying genuine tickets, and if there was a problem, they would back it up.”
“Worst experience I have ever had. I purchased parking passes for PSU the passes came 2 hours before the event. What good is the parking pass if you cannot tailgate?
Never EVER again will I purchase from this site. They are the most expensive and the worst experience.
$350 parking pass is wasted.
Don't use this site - they only care about their sellers, NOT their buyers.”
“Bought Georgia @Tennessee football tickets for my son's first SEC experience. Tickets did not come at game time so after hours trying to locate them, a representative finally called me. My son was an hour late for the event bevause of this. I was promised at least a 25% discount 4 different times. I have screenshots. The refund was supposed to take place at 4 today. Not there. They lied and ripped me off. Do not waste your time with this place! Trust me. Customer service isn't in America and they do not honor their commitment. I have screenshots ill share with anybody who wants to see.”
“I would recommend Stubhub. I had my ticket for my event well in advance and the process was easy. My only complaint is that the process to print tickets should be a little easier to figure out (I had no access to my phone at the event)”
“The seller that StubHub used for my tickets never transferred them to me on time. I was told to wait until the day of the concert, just a few hours before the event, to see if they might appear in my Ticketmaster accountâbut nothing ever showed up. Their customer service was unhelpful and dismissive throughout the process. I wasted my time and money, and I will never purchase through them again. Do not trust this platform.”
“I decided just a few hours before concert time to look into chekc Stubhub for a ticket to the John Waite concert in Rockford, IL. I was pleasantly surprised to find a great ticket for a good price and very low fees on StubHub. Hadn't used Stubhun in awhile but will start checking them again in the future!”
“Waited until an hour before to send me tickets that didnât work, after talking with customer service for 3 hours they told me they didnât have my tickets and gave me a refund, however I had already booked a rental car, hotel, and arrived at the event waiting to be âlet inâ”
