A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very quick straight answers good communicatoin”

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Posted 10 years ago

“We spoke on the phone and visited your Macclesfield office and were very pleased with the help we received for both our car and house insurance .there is a further car insurance in June so we will be looking for help with that .”

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Posted 10 years ago

“Friendly, polite, went the extra mile to fulfil my requirements. Extremely happy with the service provided.”

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Posted 10 years ago

“You say I recently took out insurance!!!! It was eight months ago.”

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Posted 10 years ago

“Not bad could do more to let you know who you are insured with are they aplan broker or insurer”

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Posted 10 years ago

“I have always found a plan very helpful I am prepared to pay a LITTLE more for for good service. Advice; look harder at a complete service pet, caravan, car house etc as a package.”

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Posted 10 years ago

“I normally don't spend time on giving reviews. But the service from A-Plan is so extraordinary that I would feel guilty if not write something here. I am a new driver therefore quite new for car insurance. I could have been very stressed if without A-Plan, when I scratched somebody's brand new Land Rover last month. But A-Plan took all my stress away and dealt everything for me. Thank you A-Plan so much!”

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Posted 10 years ago

“Iike it because when you say you will phone back you do”

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Posted 10 years ago

“I cant believe in the age of technology you do everything via snail mail”

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Posted 10 years ago

“First Class Service and attention to detail.”

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Posted 10 years ago

“Joseph & Dominic have gone above and beyond being helpful to me and my family”

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Posted 10 years ago

“I've always received good service from A plan , I hope they remain competitive and don't get greedy in the future with fees etc... It's good to speak to someone in a local office who is professional .”

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Posted 10 years ago

“Excellent staff provide a personal service in an industry that is less than helpful and transparent that it should be.”

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Posted 10 years ago

“At the moment I'm paying £81 pounds a month, I'm 25 years old and I've searched on the Internet prices around £50 a month , I did ring and inquire and they told me to stick with us like you would say , when my year is up and you don't match something cheaper I'll be leaving you I was told about this company from a car Gargee in Macclesfield how good it was”

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Posted 10 years ago

Dear Mr Holland, Thank you for your feedback, and I’m sorry you were disappointed with the experience you received from us. We always strive to provide all our clients with the right cover at the best price. If you require any further assistance at all, please do get in touch with us. Many thanks, Frans Gerber, A-Plan Insurance

Posted 10 years ago

“Just went in today to make shore I was covered to drive my car with trailer in Spain for 3x weeks on my policy, took the chap just a few minutes to check with the broker that all was well, left feeling reassured, Good efficient service. Thank you. S J Garvey”

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Posted 10 years ago

“I found the consultants extremely easy to talk to and the process was seamless!”

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Posted 10 years ago

“Your rep was very good and convinced me to go with you even though I had a cheaper alternative lined up. However I have still not received the £50 M & S vouchers I was promised for being a new customer”

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Posted 10 years ago

Dear Mr Grant, Thank you for your feedback. I have raised the M&S voucher question with your branch and we will be contacting you directly to discuss it. If you require any further assistance at all, please do get in touch with us. Many thanks, Frans Gerber, A-Plan Insurance

Posted 10 years ago

Mr Grant, I understand you have spoken to the branch manager, who has provided you with details on when you can expect the vouchers. If you require any further assistance at all, please do get in touch with us. Many thanks, Frans Gerber, A-Plan Insurance

Posted 10 years ago

“Was very pleased with quote you finally got for me, I think it was Joe who dealt with quote and nothing was too much trouble for him. Will definetley phone for another quote for other insurances I may need.”

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Posted 10 years ago

“I received very good service from A Plan for both my car insurance and life insurance for myself and my partner. Service was efficient and quick and any queries were quickly dealt with over the telephone. I would recommend Aplan to others.”

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Posted 10 years ago

“Best service so far”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews