A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheapest insurance for me and it's nice to sort things in person. Cup of coffee would have got five stars!”

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Posted 10 years ago

“Good price and helpful staff. Insurance certificate without any hassle as well.”

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Posted 10 years ago

“I like working with A-Plan because they ge the stuff done. Maybe not always at the cheapest price when it comes to premium, but in a hassleless mode for the client.”

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Posted 10 years ago

“Good price .prompt service”

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Posted 10 years ago

“A-Plan are reasonable, helpful, constructive and convenient for me. I have been a customer for many years so they must be doing something right!”

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Posted 10 years ago

“Keep uo the good work David T”

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Posted 10 years ago

“No complaints at all a friendly place to go with nice people. The only gripe I have is this your fee which you slip on.”

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Posted 10 years ago

“Swift service with good competitive rates.”

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Posted 10 years ago

“I have always found Aplan to be the best. This year however, I was annoyed whilst trying to get car insurance. A great young man contacted me at home, and there is no complaint about the young man, as the staff at Andover are terrific, I was annoyed however, by the length of the phone call, and the list of questions that are given to you. I did want to take part in questions about if I own my home, do I have house insurance, and although it was explained to me that this could infact my car insurance cheaper, its not what I want. I would like a phone call about my Car insurance and nothing else. Make, Model, address, cover required and anything else that is not to do with my Car insurance quote, NOT asked about. I ended up going on line and getting LV car insurance in the end, and a very good deal I have got at that. I have since spoken to Aplan, and asked them to ring and quote for next year, as I would prefer for my insurance to be done at the local branch, and I have taken my house insurance with you. I ask in future that on calls you remain to the point about the product in question for people like me, I like the direct approach. Your staff are fabulous by the way!”

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Posted 10 years ago

“Very efficient. I had to do the insurance by phone as I work overseas. I know it's probably mandatory by law to have to ask a whole raft of repetitive questions, particularly as I said it was the same as last time, and surprise surprise, the answer to every question was 'same as last time'. So, that is a bit tedious and time-consuming on a long distance phone call? But I was dealt with effectively.”

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Posted 10 years ago

“They appeared to be efficient and came up with a competitive quote.”

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Posted 10 years ago

“Staff very good. Sorted out any problems quickly .”

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Posted 10 years ago

“Very competitive with additional extras at no cost. Very professional, courteous staff endeavouring to get customer the best deal.”

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Posted 10 years ago

“Prompt response. Helpful and polite.”

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Posted 10 years ago

“Staff very personable, friendly and efficient and came up with good quotations.”

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Posted 10 years ago

“I used A plan last year and was pleased with there service, so on renewal this year I was happy to let them find me a good deal again.... they did not dissapoint”

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Posted 10 years ago

“All was dealt with in sympathetic & courteous manner”

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Posted 10 years ago

“Recommended by a friend and found personal attention pleasantly refreshing. Questions were answered promptly and efficiently. Will recommend you to others.”

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Posted 10 years ago

“Hi I would find it very helpful and useful if all the details of my insurance was available electronically as apposed to Snail mail . I have found all of the staff very helpful”

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Posted 10 years ago

Dear Mr Robson, thank you for taking the time to leave a review and for providing us with some feedback. We value this feedback and will consider this as we continually seek to improve our service. Best Regards, Frans Gerber @ A-Plan Insurance

Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews