A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant,great price and excellent service”

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Posted 10 years ago

“Very good service and very helpful”

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Posted 10 years ago

“Staff came across as very efficient and excellent commmunication. Thank-you all.”

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Posted 10 years ago

“Great service from Ian who went out of his way to help find the right policies for us.”

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Posted 10 years ago

“Very quick, clear and good value.”

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Posted 10 years ago

“Great service - many thanks!”

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Posted 10 years ago

“Excellent service and very competitive rates quoted. Reassured that any problems will be dealt rapidly and professionally.”

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Posted 10 years ago

“I've used online insurance for many years but found the lack of personal contact didn't make up for possibility of a small saving. Josh went all out to keep in contact and get me the deal I wanted. Happy Days :-)”

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Posted 10 years ago

“Excellent service, excellent prices, a great company to work with. Better value than any of the .com comparison sites, a pleasure to do business with. Have used them for years and will continue to do so, have recommended them to many, and never had any negative feed back, normally told, thanks for recommending them they are great.”

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Posted 10 years ago

“Very helpful quick and easy”

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Posted 10 years ago

“It is good to speak directly to a broker when arranging insurance and A-Plan has always been able to listen to my opinions on appropriateness and price of policies.”

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Posted 10 years ago

“Great service! Price wasn't as cheap as available from online brokers but worth paying a bit more so they could understand my needs and find a solution for my particular situation.”

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Posted 10 years ago

“When I called A-Plan Insurance they offered a quick and friendly service and quoted the best premium by far - they were over £100 pounds cheaper than my renewal quote and offered more inclusions than my existing insurer. They also allowed me to pay a deposit when I took out my insurance and the remainder just before my insurance was about to start, no one else offered me that. Also all the paperwork came out very quickly and is easy to understand. So overall I would rate them 10 out of 10. Daniel - Lancashire.”

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Posted 10 years ago

“Most impressed. Very professional team.”

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Posted 10 years ago

“Beat my insurance company by £60, when I telephoned the other company to explain I wouldn't be renewing my insurance as A-Plan were cheaper, all I got was 'OK' So glad my dad recommended them to me. Its lovely to either speak to someone face to face or to pick up the phone and not have a conversation with someone halfway round the other side of the world.”

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Posted 10 years ago

“Absolutely 1st class service, from start to finish. Having used comparison sites for at least the last 10 years, A Plan was a revelation. Real people who listen, call-backs made as promised and, above all, prices that beat the comparison sites! I've recommended A Plan to all my family and friends, and they'll be our first port of call in the future. Thank you!”

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Posted 10 years ago

“Very helpful,efficient and aware of costs. An excellent company.”

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Posted 10 years ago

“The service we received was prompt, accurate and efficient.”

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Posted 10 years ago

“very good very helpful good quote”

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Posted 10 years ago

“Been with A-Plan since 2008 and had excellent service first at Poole and then Fareham. Staff have been efficient and courteous and this policy (Honda Jazz) went through with the usual service. However the rating which would have been 'Very Good' could well have slipped to poor as the subsequent renewal quotes (take it or leave it!) for house and other car were higher than most on-line. So we are no longer with A-Plan except for the Jazz and it's likely we'll move that away next year now.”

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Posted 10 years ago

Dear Mrs Baker-Johnson, Thank you for your feedback. I am sorry to hear that we could not, at the time, compete against the other on-line quotes you have received. I am sure your branch will do their best to provide you with a competitive quote when the Honda Jazz is due for renewal. If you require any further assistance at all, please do get in touch with us. Many thanks, Frans Gerber, A-Plan Insurance

Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews