ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,485 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer services are really good and helpful and the prices are great.”

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Posted 10 years ago

“Got some fantastic advice without the hard sell- will use you next year. Thank you James Crocker”

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Posted 10 years ago

“Patient, clear and efficient service. All the options clearly explained”

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Posted 10 years ago

“I was Kept around Last Years Price”

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Posted 10 years ago

“Very responsive to my queries for months while I researched my options. Patiently supported me in an unbiased non-critical fashion”

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Posted 10 years ago

“The representative was very informed, I was looking at sickness and accident cover for my mortgage, my intention was to spend £15 a month, he told me about the legal and general policy which covered me for existing conditions after 12 months and type of job cover rather than general employment cover. The policy was £25 a month but covered more than I was asking for, you get what you pay for - 1st class advice, thankyou. Keith Gunston (Hampshire UK)”

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Posted 10 years ago

“Efficiently arranged my health insurance.”

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Posted 10 years ago

“efficient and professional approach”

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Posted 10 years ago

“Honest approach taken to obtaining quotes & not pushy”

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Posted 10 years ago

“Bad advice, followed by me not being able to contact the Activquote advisors over a two week period by which time my renewal date had passed. Would not recommend this company and will not be using them again myself.”

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Posted 10 years ago

“Good Advice from the constant Billy. Explained the issues well. Worked had to address my concerns and worked in a timely manner.”

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Posted 10 years ago

Thanks for your feedback Derek, we've passed your positive words on to Billy. Billy, like all of our Consultants takes the time to understand all our customers needs and circumstances, before working to find the best product. We always look to deliver a great experience, and happy customers are always a sign we're doing our job well. Thanks for choosing us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 10 years ago

“This is the 2nd year i have used Activequote, this year i dealt with James Evans who sorted everything out to my satisfaction.Hopefully dependant on renewal, i will continue using Activequote.”

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Posted 10 years ago

Hi David, thanks for the feedback and positive review of James' service. We're pleased you've had a great experience with us, and have passed your comments to James. Thanks for choosing ActiveQuote for your insurance needs, and we hope you continue to use us in the future. Best wishes, The ActiveQuote Team

Posted 10 years ago

“Took their time and helped me understand what was what and how things work. Very patient on the phone. Demonstrated good knowledge to understand what I needed/what I thought I was looking for. Took my work commitments into consideration when arranging call backs.”

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Posted 10 years ago

“From start to finish Andrew was always at the end of the line. He got us the best deal and ironed out any problems immediately. He saved us £2400 a year. Really happy am with the service and will be using active quote again at renewal time.”

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Posted 10 years ago

“Availability, kindness and knowledge of counsellor”

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Posted 10 years ago

“Very helpful assistant who made you feel important”

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Posted 10 years ago

“Helped reduce my premium whilst maintaining cover”

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Posted 10 years ago

“Really pleased with the service. Terry went the extra mile to ensure I got the right policy for my circumstances. Would recommend to others.”

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Posted 10 years ago

Thanks for your feedback Gail, we're pleased you've had a great experience with us. We always strive to help our customers find the right policy to suit their needs. We've passed your kind words to Terry. Thanks again for choosing us for your insurance needs. Best Wishes, The ActiveQuote Team

Posted 10 years ago

“Very efficient and a good policy for our needs, sale staff very pleasant”

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Posted 10 years ago

“Was really unsure about what Health Insurance to choose as many policy's appear to look the same . After speaking to Howard he explained fully and clearly what each policy covered and all the intricate details that didn't stand out under the policy summary.”

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Posted 10 years ago

Thanks for the feedback and positive review of Howard, and ActiveQuote. We always aim to make things clear and simple for all of our customers, and help you find the right policy for your needs. We've passed your comments back to Howard. Thanks again for choosing us for your insurance needs. Best Wishes, The ActiveQuote Team

Posted 10 years ago

ActiveQuote is rated 4.6 based on 1,485 reviews