ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,471 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using ActiveQuote for the last 4 years. They always phone me every year around renewal time to check I am happy to to see if any details have changed. Everyone I have spoken to had always been very friendly and helpful. Would recommend them to anyone.”

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Posted 9 years ago

“Huw was very efficient and knowledgeable regarding the product I was interested in. A pleasant experience.”

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Posted 9 years ago

Thank you Douglas, for your positive review of Huw's service, we've passed your comments on to him. We always strive to provide a good experience for all of our customers. Thanks again for using us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 9 years ago

“Very knowledgeable customer service man who was also very patient and kind throughout our conversation!”

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Posted 9 years ago

“Provided a good comparison and gave good advise. Polite on the phone also.”

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Posted 9 years ago

“Very helpful and very informative advisors.”

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Posted 9 years ago

“Very informative and very helpful advisors.”

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Posted 9 years ago

“Leigh Tobenas was exceptional. He is a credit to your organisation and I will certainly be recommending your company to my work colleagues”

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Posted 9 years ago

“The service I received was exceptional. I had previously contacted a number of other companies that were not as helpful as your company. Leigh Tobenas was the agent whom I dealt with. He was informative and extremely pro active.”

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Posted 9 years ago

Thanks for the feedback Gayle, we're really pleased you've had a good experience with us and we'll be sure to pass on your kind words to Leigh. Thanks for using us for your insurance needs. Best wishes, The ActiveQuote Team

Posted 9 years ago

“Always great service and very reasonable annual fee increase.”

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Posted 9 years ago

“Found me a supplier of private medical at half the price I was paying BUPA with more cover, they check every year to see if they find anything better. Great service and people Graham Barton”

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Posted 9 years ago

“extremely responsive, thorough, comprehensive and helpful.”

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Posted 9 years ago

“Excellent service and follow up”

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Posted 9 years ago

“Took me through the application explaining every thing and giving me every help I needed”

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Posted 9 years ago

“Sorted out a new medical insurer for me painlessly.”

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Posted 9 years ago

“dramatically increased quote year on year (30%) with no change in circumstances, asked for alternative quotes and instructed not to renew but renewed policy anyway.”

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Posted 9 years ago

We're sorry to hear about your experience with us. We'll get in touch with you over the next day to discuss further. Thank you. The ActiveQuote Team

Posted 9 years ago

“Excellent all round service. Kim was very professional and friendly and answered all my questions promptly. I would definitely recommend ActiveQuote.”

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Posted 9 years ago

“Very impressed. My needs were considered and Lance, who dealt with me, headed me towards a healthcare company that provided everything I wanted.”

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Posted 9 years ago

Thanks for the positive review Jo-Anne, we really appreciate you taking the time to tell us about your experience with us. Your feedback has been passed on to Lance. Thanks for using us for your insurance needs. Best wishes, The ActiveQuote Team

Posted 9 years ago

“I dealt wit Mr. Shahid and he was an excellent consultant. He went through my budget and need and offered me the best option. Everything done over the phone, easy to setup up you health policy. After I took out the policy I had an issue with the start date. Support service immediately took responsibility and got it corrected, Highly recommend.”

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Posted 9 years ago

Thank you for your positive review Adnan, we've passed on your praise to Shahid. We're pleased you found our service easy to use and hassle free. Thanks for choosing ActiveQuote for your insurance needs. Best wishes, The ActiveQuote Team

Posted 9 years ago

“I was very impressed with the service I was given. My advisor was clearly very familiar with the market, and quickly gained a view of what I needed and how the market could provide that. This included my high BMI and an unusual psychiatric disorder (which he had researched within a few hours). The products he presented me with were perfect, and I hadn't found them on any of my earlier price-comparison searches. Overall, I found the experience to be remarkably stress-free. I am grateful for the service, and will be telling friends, family, and colleagues about it if they're every looking for life insurance.”

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Posted 9 years ago

“Nothing to add I am very happy with your service.”

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Posted 9 years ago

ActiveQuote is rated 4.6 based on 1,471 reviews