ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,485 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Originally just looked for company with the best online quoting engine to compare IP products, but the service from ActiveQuote has been second to none and I'm very happy with the policy they have brokered for me. Specifically thanks to Sarah.”

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Posted 10 years ago

Thanks for the feedback Rich, we've passed your comments to Sarah, we're pleased we've been able to help you find the right product for your needs. Thanks for using ActiveQuote for your Income Protection policy. The ActiveQuote Team

Posted 10 years ago

“why are minor illnesses and discomforts that last from a few days to a week or two still included years and years later even though no claims have ever been made for them (nor for anything else) very frustrating As I have never made any claim in all the years I have been with them I cannot comment on that side of things”

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Posted 10 years ago

“Simon Lewis was very helpful in assisting me with selecting the right level of unemployment protection cover.”

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Posted 10 years ago

Thanks for the feedback Hasan, we've passed your positive comments to Simon. We always aim to get the best product for each and every ActiveQuote customer. Thanks for using us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 10 years ago

“Great customer service.Extremely helpful Felt I was offered policy for my needs. Thanks for great service.”

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Posted 10 years ago

“Helpful advice when considering renewal of my policy and slight changes I was considering to the level of cover.”

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Posted 10 years ago

“Efficient and pleasant staff, willing to investigate trade options. Feel I have the most suitable product at the best price”

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Posted 10 years ago

“I was able to renew my medical insurance easily and also received a discount. Happy with that.”

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Posted 10 years ago

“Leanne Ross at Active Quotes gave me excellent service, she was most helpful and i spoke with her several times to get the Heath Care i wanted, there was no pressure at any time. Highly recommended.”

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Posted 10 years ago

Thank you for your feedback Susan, and your positive words about Leanne's service. We will ensure Leanne is aware of your satisfaction. We value feedback and always strive to deliver the service and experience we're known for. Thanks again for using ActiveQuote for your insurance. The ActiveQuote Team

Posted 10 years ago

“Kim was very helpfull and patient, I had a few clarifications before I would renew and she answered them promptly which helped my decision making. She also kept following me up as I am very hard to get....persistence paid off, thanks!”

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Posted 10 years ago

Thank you for your positive comments about Kim William, we appreciate you taking the time to give us feedback. We'll be sure to let Kim know that you're pleased with her (and our) service. Thanks again for using ActiveQuote. Kind Regards The ActiveQuote Team

Posted 10 years ago

“Keen to answer all my questions.”

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Posted 10 years ago

“Very good service provided here”

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Posted 10 years ago

“I've been a customer of Activequote now for five years. I find them to be knowledgeable. They take time to understand my needs and are proactive with renewals. I have recommended them to friends who are also very pleased with the service.”

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Posted 10 years ago

“Good service as usual”

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Posted 10 years ago

“Prompt efficient service. Achieved a good reduction in my renewal quote. I would use them again”

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Posted 10 years ago

“I was helped greatly by Matthew Dotchon to change from my existing expensive Health Insurance to one which I could more easily afford. he found me - I don't quite know how since I was randomly seeking information but it worked and I am now registered with a well known company that offers more or less what I need at a greatly reduced cost from hugely expensive Aviva”

Helpful Report

Posted 10 years ago

Thanks for your feedback Patricia, and for your praise of Matthew's assistance in finding the right policy for your needs. We will be sure to make Matthew aware of your kind words. Thanks again for using ActiveQuote. Kind Regards, The ActiveQuote Team

Posted 10 years ago

“Very helpful, thank you!”

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Posted 10 years ago

“Excellent service, would highly recommend.”

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Posted 10 years ago

“Great service and excellent communication”

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Posted 10 years ago

“very helpful and professional service”

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Posted 10 years ago

“Excellent service and follow up by Active Quote and their consultant Michael Rix. They listened carefully to the (many) questions we had and found the best product to match our needs, and at a great price. Highly recommended.”

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Posted 10 years ago

Thank you Alex for taking the time to provide feedback on Michael and ActiveQuote, we will ensure he is aware of your positive comments. We work hard to provide good customer service backed up with expert advice and guidance. Thanks again for using us. The ActiveQuote Team.

Posted 10 years ago

ActiveQuote is rated 4.6 based on 1,485 reviews