ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,471 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

Write Your review

Tell us how ActiveQuote made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Thank you!”

Helpful Report

Posted 9 years ago

“ActiveQuote's personal service and competent advice sets a customer care standard for other companies to achieve.”

Helpful Report

Posted 9 years ago

“Sian was very helpful in the renewal options and process”

Helpful Report

Posted 9 years ago

Thank you for your feedback and comments about Sian's guidance and support. We take pride in delivering a first class service and will ensure Sian is aware of your kind words.

Posted 9 years ago

“Very helpful and informative staff”

Helpful Report

Posted 9 years ago

“James Evans was very quick and efficient and helpful in dealing with the renewal of our policy”

Helpful Report

Posted 9 years ago

“All Good. Helpful friendly advice”

Helpful Report

Posted 9 years ago

“Most helpful and straight forward.”

Helpful Report

Posted 9 years ago

“Poor help. I replied to the email notifying me that someone had been trying to contact me. I asked several questions about my policy but no reply received. I did not receive a renewal notice through the post either!”

Helpful Report

Posted 9 years ago

“Active Quote was very thorough in explaining all details about the health plan that I was considering. They respected the time frames that I gave them always calling on the day that we arranged and never before. Thank you Active Quote”

Helpful Report

Posted 9 years ago

“Renewal very clearly explained to me, an offer was made to loom for a differnt quote. A very professional service thanks”

Helpful Report

Posted 9 years ago

“Name was polite and efficient . Took a while to get back to me but information was always what we needed to discuss.”

Helpful Report

Posted 9 years ago

“Excellent response times, good use of technology, helpful, polite service with a great outcome saving me a significant amount of money. Michael Rix did an excellent job.”

Helpful Report

Posted 9 years ago

“Leanne Ross was most helpful in switching our Personal Health Insurance from Bupa to Aviva. She sensitively guided us through the maze of insurance questions and came up with a product that was perfect. We felt confident in all her advice and knowledge and she made what could have been a difficult decision a straightforward one.”

Helpful Report

Posted 9 years ago

“Pleasant to deal with”

Helpful Report

Posted 9 years ago

“The usual good service was not apparent the year. No renewal email or letter so I had to chase it up; failed to ring me back in the timescale given to me; was not able to offer any attractive alternatives. However.....I still renewed with existing provider so not all bad!”

Helpful Report

Posted 9 years ago

“I was not Gvwm sufficient time before the renewal date to properly seek alternative quotes, when I did get other quotes then these were compared and a better rate obtained with the current Insurer. This should have been done in the beginning ! I accepted this by email and received a reply almost immediately only later to be told that the email had never been received ! Amazing how a reply can be sent to an email that was never received . Not the best experience”

Helpful Report

Posted 9 years ago

“Very helpful and provided an excellent competitive quote which I am pleased to say I have accepted. Happy to recommend Active Quote for private health insurance”

Helpful Report

Posted 9 years ago

“Joshua was excellent, very helpful and easy to reach”

Helpful Report

Posted 9 years ago

“We have been with Active Quote for three years now. This year they have negotiated our renewal premium down from a 24% increase to a 6% increase with identical terms and the same provider. We always speak to a friendly, understanding person and never have to tick online boxes! It is truly a pleasure each year. Long may it continue.”

Helpful Report

Posted 9 years ago

“Quick and professional”

Helpful Report

Posted 9 years ago

ActiveQuote is rated 4.6 based on 1,471 reviews