ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.60

4.6 Rating 1,477 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 16th March 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent, speedy, friendly and knowledgeable service.”

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Posted 9 years ago

“James provided prompt feedback on my enquiry and found a cost effective solution Phone and email communication was straightforward.”

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Posted 9 years ago

Thanks for your positive feedback, we'll be sure to let James know how pleased you are with his personal service. Thanks again for using ActiveQuote.

Posted 9 years ago

“Can't recommend ActiveQuote highly enough and would not hesitate to contact them for any future insurance requirements. From their first approach some years ago - polite, friendly, efficient and well-informed, to their annual call near renewal time, the two team members we have dealt with have been impeccable and professional. In our experience they would far rather recommend what suits the client than what benefits them. We have already recommended ActiveQuote to others.”

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Posted 9 years ago

“Andrew Davey very helpful and informative”

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Posted 9 years ago

We always appreciate feedback, and will ensure that Andrew is aware of your praise. Thanks again for using ActiveQuote.

Posted 9 years ago

“Very helpful consultant and an efficient and speedy service. I was thoroughly happy.”

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Posted 9 years ago

“handled my requirements very well, was knowledgeable and quick in processing the insurance cover”

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Posted 9 years ago

“Very good service. Thank you!”

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Posted 9 years ago

“ActiveQuote's personal service and competent advice sets a customer care standard for other companies to achieve.”

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Posted 9 years ago

“Sian was very helpful in the renewal options and process”

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Posted 9 years ago

Thank you for your feedback and comments about Sian's guidance and support. We take pride in delivering a first class service and will ensure Sian is aware of your kind words.

Posted 9 years ago

“Very helpful and informative staff”

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Posted 9 years ago

“James Evans was very quick and efficient and helpful in dealing with the renewal of our policy”

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Posted 9 years ago

“All Good. Helpful friendly advice”

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Posted 9 years ago

“Most helpful and straight forward.”

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Posted 9 years ago

“Poor help. I replied to the email notifying me that someone had been trying to contact me. I asked several questions about my policy but no reply received. I did not receive a renewal notice through the post either!”

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Posted 9 years ago

“Active Quote was very thorough in explaining all details about the health plan that I was considering. They respected the time frames that I gave them always calling on the day that we arranged and never before. Thank you Active Quote”

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Posted 9 years ago

“Renewal very clearly explained to me, an offer was made to loom for a differnt quote. A very professional service thanks”

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Posted 9 years ago

“Name was polite and efficient . Took a while to get back to me but information was always what we needed to discuss.”

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Posted 9 years ago

“Excellent response times, good use of technology, helpful, polite service with a great outcome saving me a significant amount of money. Michael Rix did an excellent job.”

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Posted 9 years ago

“Leanne Ross was most helpful in switching our Personal Health Insurance from Bupa to Aviva. She sensitively guided us through the maze of insurance questions and came up with a product that was perfect. We felt confident in all her advice and knowledge and she made what could have been a difficult decision a straightforward one.”

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Posted 9 years ago

“Pleasant to deal with”

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Posted 9 years ago

ActiveQuote is rated 4.6 based on 1,477 reviews