Sorry to hear of this issue regarding postage! We will look into this for you and get to the crux of the issue ASAP. Please hold tight and we will contact you regarding your order status. Thank you for your feedback and patience.
We're happy to hear this, Joanne! We put service at the forefront of our goals so it's amazing to hear we're achieving what we set out to do! Thanks for the appreciation and we hope you love your new purchases!
We can't wait either, Amy! Awesome to know you love the loyalty dollars and will make use of them because hey, why not treat yourself to more pleasure! Thanks for the amazing feedback and we will eagerly await for you to return!
Hi there Gilles. We are sorry to hear of this postage delay. We will look into this for you so please hold tight while we investigate this matter. Please expect an email from our service team in the near future regarding this (and please keep an eye out in your spam/junk mail as some of our correspondence may end up there). Thank you for your patience.
“Very happy with ATMS! Support is lovely, packages all come very neatly packed in recyclable packaging, delivery is prompt i never have to wait long at all, happy with all the staff I have dealt with so far and I am very happy with the selection on the site.”
Ngaw, you're going to make us blush! Thank you so much for the brilliant feedback and kind word, Kurt - we really appreciate it! Thanks for shopping with us and we hope to see you again in the near future!
Hi there! We thank you for the feedback! We'll look into this recommendation and pass it on to the appropriate team to look into. Thanks for the review and we hope to see yo again soon!
“Always excellent customer service.
Been a customer for years....
Only had issue once and that was due to lack of communication on the curriers.
My Goddess, wife, loves her vibrators...”
Thank you so much, Emanuele! We're so happy to hear you've been with us so long and that your wife loves her toys! Thanks for the great feedback and we can't wait to see you again!
