“The product quality was terribly all around. Tracking was ridiculous, lost entire day waiting for it to only arrive the next day. Will not use this site again.”
Hi there Amanda, we're sorry to hear of these issues regarding the order you placed with us! We'll look into these matters and get to the bottom of them ASAP to see where issues occurred and where we can improve our service. Thank you for your feedback and we apologise once again and are sorry for any inconvenience caused by this.
Awesome stuff Laszlo, we're glad to hear your so happy! Apologies about the postage too, we'll look into it and see where this occurred! Thanks for your awesome feedback and we hope to see you again soon!
Lovely stuff! We're thrilled to hear the item you received was amazing in your eyes and that it was exactly what you expected! Have fun with your new pickup and don't expect any less from us the next time you come around!
Hi Gary! We're really happy to hear this feedback from you! It's awesome knowing you enjoyed our site and service as well as the items which you've looked into! Thanks for choosing to shop with us and we hope to see you again soon for even more pleasure goodies!
Awesome to hear! We're happy to hear the size was perfect for you and that you got your items so speedily! Cheers for the feedback and we'll keep up the good work which you've mentioned!
Yay! It's great to hear you love the products we stock and the speedy delivery! Thank you for the great review and we hope you have even more fun with your purchase!
Thank you so much for the support, Lyric! We really appreciate it and hope you have heaps of fun with the goodies you've been acquiring! Thanks for shopping with us and we hope to see you again soon for more of the exact same - cheers!
Yay! This is amazing feedback! It's awesome to hear you received your items in blistering time! Thanks for your review, we appreciate it and hope to see you again soon!
“I was very happy with the delivery time, but received the wrong product, very disappointing customer support,they asked for a picture of what I received, I sent a picture of what I ordered and the different product numbers but they tell me that it’s the same product? Very disappointed.”
Hi there, we're so sorry to hear of this. This feedback will be passed on to our service team so we can investigate this matter again. Thank you for your feedback and once again we apologise for any issues this matter has caused.
“Placed an order with ATMS paying additional for Express Post and Handling. An expectation of 2-3 days delivery, including Covid-19 delays, as per the ATMS website. Two weeks on, the order has not arrived. Follow up phone calls not returned. Very slow to reply to emails. Unsatisfactory outcome of emails. Extremely unlikely to ever deal with ATMS again.”
Hi there. We are so sorry to hear of this issue regarding the delivery of the package being delayed. An inquiry has been lodged in regards the whereabouts of your package, so please hold tight while we wait for a response from the delivery carrier. We once again apologise for this and the inconvenience this has caused. Please keep an eye out while this issue is investigated by our team. Thank you for your patience regarding this matter.
Hi there, we're sorry to hear of this issue regarding delivery. We will look into this for you and lodge an inquiry as to where your package it. Thank you for bringing this to our attention, we appreciate it and once again apologise over this issue. Thank you for your feedback regarding this matter.
