AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.61

4.6 Rating 33,088 Reviews

93 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

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Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Je suis très satisfait”

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(Fr-ux) - Posted 3 months ago

“Amazing service, quick turnaround time with continous updates provided, would definitely recommend anyone to use their services”

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(En) - Posted 3 months ago

“Rubbish didnt pursue my claim and ignored all detail given”

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(En-ux) - Posted 3 months ago

Dear John Evans, Thank you for taking the time to share your feedback. We are sorry to hear that you feel your claim was not pursued and that your concerns were not fully addressed. After carefully reviewing the details of your case, we would like to clarify the outcome. The Court of Justice of the European Union ruled that a passenger may be entitled to compensation when arriving at their final destination with a delay of more than 3 hours. In your case, the arrival at the final destination was at 23:40 on 23 December 2025, which represents a total delay of 1 hour and 5 minutes. As this delay does not exceed the 3-hour threshold established under the regulation, it does not qualify for compensation under the applicable legal framework. Please be assured that every claim submitted to us is reviewed thoroughly based on the information provided and in accordance with current regulations. Unfortunately, in situations where the legal criteria are not met, we are unable to proceed further with the claim or secure compensation. We understand that this outcome may be disappointing, especially after the inconvenience caused by your travel disruption. However, our role is to assess each case transparently and in line with the law, ensuring that expectations are set clearly from the outset. We appreciate your understanding and thank you for giving us the opportunity to review your claim. Kind regards, AirAdvisor Team

Posted 3 months ago

“Foarte rapid si pe intelesul tuturor”

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(Ro-ux) - Posted 3 months ago

“30% is too explensive”

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(En-ux) - Posted 3 months ago

Dear Valued Client, We appreciate your inquiry about the fees. We want to ensure that there is no confusion regarding our pricing structure. To provide full transparency, we make our price list readily available on our website at https://airadvisor.com/en/pricelist. This page offers detailed information about our pricing, and it is accessible to all clients at no cost. We provide our services under the “No-Win-No-Fee” rule. You do not need to pay anything to AirAdvisor. When we collect compensation from the airline we transfer it to you deducting our commission. Furthermore, we take communication seriously and aim to keep our clients informed. You can find information about our commission in your claim profile. Additionally, we include details about the commission percentage and the final amount you will receive in the emails we send to our clients. These steps are taken to ensure that you are well-informed about the cost structure related to your claim. Our success fee is 30% out of the collected sum at the pre-trial stage. AirAdvisor offers the best value for money on the market, saving our customers up to 120 EUR per family. You can find information on how AirAdvisor compares to other companies here: https://airadvisor.com/en/best-flight-delay-compensation-company In addition, please note that AirAdvisor's pricing policy remains unchanged from 2019 and is the lowest of any company in the field. Our priority is to provide a transparent and efficient service to all our clients, and we are here to address any further questions or clarifications you may need. If you have any more questions or require additional information, please feel free to reach out to our customer support team - info@airadvisor.com. We are committed to providing you with the best service possible. Thank you for your understanding. Kind regards, AirAdvisor Team

Posted 3 months ago

“Até hoje não recebi nada de nada”

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(Pt-ux) - Posted 3 months ago

Prezado Manuel Pinto, Agradecemos seu feedback. Compreendemos sua preocupação e gostaríamos de esclarecer a situação atual do seu pedido de indenização. Temos o prazer de informar que seu pedido foi aceito. Nossa equipe analisou seu caso e o encaminhou à companhia aérea sem demora, em 10/04/2026. Seguimos um procedimento estabelecido para o tratamento de pedidos de indenização. Nos casos em que a companhia aérea concorda em pagar a indenização sem invocar circunstâncias extraordinárias, o processo normalmente leva de 3 a 6 meses. Neste momento, estamos aguardando a resposta da companhia aérea. Observe que os prazos de resposta podem variar dependendo dos processos internos da companhia aérea. Fique tranquilo, pois seu caso continua em andamento e estamos acompanhando-o de perto. Informaremos você assim que houver novidades. Agradecemos sua paciência e compreensão. Atenciosamente, Equipe AirAdvisor

Posted 3 months ago

“Parfait merci beaucoup”

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(Fr-ux) - Posted 3 months ago

“Je retrouve aujaurdh'ui satisfacttion apres que mon vol de paris pour douala ait ete retarde de 8h de temps car c'est pour moi une preuve qu'il existe encore des entreprises qui font bien leurs travail. Merci a équipe d'AirAdvisor”

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(Fr) - Posted 3 months ago

“It takes a little while to find your way around but once you figure it out it’s easy to use and understand”

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(En-ux) - Posted 3 months ago

“Después de mas de 2 años se ha conseguido la indemnizacion. La aerolinea TAP impresentable. Por su culpa he recibido el 50% de la indemnización, si hubieran pagado antes habría cobrado mas.”

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(Es) - Posted 3 months ago

“Rimborso andato a buon fine in maniera veloce”

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(It) - Posted 3 months ago

“Disponibilità abbastanza buona”

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(It-ux) - Posted 3 months ago

“va mulțumim pt ajutor,asteptam cu nerabdare și solutinonarea pt restul de reclamati”

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(Ro) - Posted 3 months ago

“Σκεπτικά εύκολη ,να δούμε αν θα πάρουμε τα χρήματα μας πίσω !”

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(El-ux) - Posted 3 months ago

“Ήταν εύκολα σχετικά ν θα πάρω την αποζημίωση τότε θα τα ξανά πούμε”

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(El-ux) - Posted 3 months ago

“Te atiende una máquina.”

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(Es-ux) - Posted 3 months ago

Estimado cliente: Gracias por sus comentarios. Entendemos que su experiencia le haya podido parecer impersonal, y lamentamos que le haya dado esa impresión. Aunque utilizamos sistemas automatizados para garantizar una tramitación más rápida, respuestas más ágiles y una gestión eficiente de un gran número de reclamaciones, esto es solo una parte de nuestro servicio. Tenga la seguridad de que nuestro equipo participa activamente en la revisión de los casos, el seguimiento de su evolución y la prestación de asistencia siempre que sea necesario. La automatización nos ayuda a agilizar la comunicación y a reducir los tiempos de espera, pero las decisiones importantes y la gestión de los casos son supervisadas cuidadosamente por nuestros especialistas. Nuestro objetivo es combinar la eficiencia con un alto nivel de servicio, y trabajamos continuamente para mejorar el equilibrio entre la tecnología y la interacción humana, de modo que nuestros clientes se sientan respaldados durante todo el proceso. Si tiene alguna duda concreta o prefiere recibir asistencia directa, le animamos a que se ponga en contacto con nosotros; un miembro de nuestro equipo estará encantado de atenderle personalmente. Gracias por compartir su opinión, ya que nos ayuda a mejorar nuestro servicio. Atentamente, El equipo de AirAdvisor

Posted 3 months ago

“My application was processed very quickly, and I also received my compensation very quickly. I am very pleased with the service.”

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(En) - Posted 3 months ago

“Złodzieje”

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(Pl) - Posted 3 months ago

Szanowna Pani Iwono Kołodziej, Dziękujemy za opinię. Przykro nam z powodu Pani komentarza i chcielibyśmy dokładniej wyjaśnić tę sytuację. Odszkodowanie w Pani sprawie zostało pomyślnie wypłacone w dniu 01.04.2026 r. Po pierwsze, kiedy klienci rozpoczynają proces dochodzenia roszczenia na naszej stronie internetowej, udzielają nam pełnomocnictwa do działania w ich imieniu. Dzięki temu możemy reprezentować klienta w negocjacjach z linią lotniczą, pomagając mu uzyskać odszkodowanie za niedogodności związane z lotem. Nasza usługa działa w oparciu o model oparty na sukcesie, co oznacza, że pobieramy opłatę dopiero po pomyślnym uzyskaniu odszkodowania. Opłata ta jest jasno przedstawiona i uzgodniona na początku procesu, co zapewnia pełną przejrzystość. Należy pamiętać, że bez naszego udziału wiele roszczeń jest odrzucanych lub znacznie opóźnianych przez linie lotnicze. Naszym zadaniem jest zajęcie się aspektami prawnymi i komunikacyjnymi procesu, aby zwiększyć szanse na pomyślny wynik oraz zaoszczędzić czas i wysiłek naszych klientów. Jeśli masz jakiekolwiek wątpliwości dotyczące płatności, struktury opłat lub szczegółów swojej sprawy, zachęcamy do bezpośredniego kontaktu z nami, abyśmy mogli przedstawić pełny zestawienie kosztów i odpowiedzieć na wszelkie pytania. Z poważaniem, Zespół AirAdvisor

Posted 3 months ago

“Trochę słabo”

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(Pl) - Posted 3 months ago

“Am fost foarte multumit de seriozitate, promptitudine si rapiditate! Dupa ce am trimis documentele scanate, am primit foarte repede banii ( 2-3 saptamani ) ! Recomandare totala !”

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(Ro) - Posted 3 months ago

AirAdvisor is rated 4.6 based on 33,088 reviews