AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.58

4.6 Rating 23,585 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Very good experience. Transparent costs and communication.”

Helpful Report

(Ro) - Posted 1 month ago

“My claim has not been paid”

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(En-us-ux) - Posted 1 month ago

Dear William, We understand your frustration. We'd like to provide you with some context regarding your case. We can only accept claims with a total amount of at least $200 (or equivalent). All incurred expenses must be supported by valid receipts or invoices. Since no required documents were uploaded, or the total value of the provided documents is less than $200, we are unable to proceed with your claim. Please contact us if you wish to submit the appropriate documents and have your case reopened. Best regards, AirAdvisor Claims Team

Posted 1 month ago

“Legit website”

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(En-ux) - Posted 1 month ago

“BUENA ATENCION”

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(Es) - Posted 1 month ago

“Very bad expirience, they take 50% even you don t finish clam, I jast start by mistake and imidiatly tell but they don t care, next time will be smarter and please avoid this page”

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(En) - Posted 1 month ago

Dear Milan Pavic, We regret to hear about your concerns and want to address the issues you've raised. Firstly, when clients initiate the claim process on our website, they grant us the authority to act on their behalf. This allows us to represent the client in negotiations with the airline, helping them secure compensation for flight-related inconveniences. AirAdvisor allows its clients 14 day "cooling-off" period to terminate our services (no questions asked) as per EU Directive 2011/83/EU, unless service was performed by us. We note that this EU Regulation does not apply in this case. We note however that your claim has been submitted on 17.10.2025 and we have not received a request to close or terminate the claim. As such, it means that you legally contracted AirAdvisor to collect on your claim. The compensation was paid on 12.01.2026. Our claim process is designed to be straightforward and user-friendly, allowing passengers to quickly assess their eligibility for compensation and receive result - payment. Also, we appreciate your feedback and want to clarify the situation. We understand your concern regarding fees and the court referral. Fees: It's important to note that our fees are transparent and can be found in our price list at https://airadvisor.com/en/pricelist. We take a commission on successful claims, and this information is accessible to all clients. Court Referral: If a claim is referred to court due to no response from the airline, the court may charge a commission and lawyers should be paid too. Therefore, the commission for court cases is 50%, not 30%. This is a standard procedure, and we do our best to assist in court cases to maximise compensation for our clients. Information about court fees are also included in the pricelist on our site - https://airadvisor.com/en/pricelist We understand there may have been a misunderstanding, and we apologise for any confusion. Our team is here to assist passengers in obtaining the compensation they rightfully deserve, and we take pride in our ability to achieve positive outcomes like the one in your case. If you have any further questions or need additional information, please don't hesitate to reach out to our customer support team - info@airadvisor.com. We're committed to providing a transparent and efficient service to all our clients. Your feedback is invaluable as it helps us continually improve our services. Kind regards, AirAdvisor Team

Posted 1 month ago

“La finalité, c’est où, quand et comment va avoir lieu l’indemnisation”

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(Fr-ux) - Posted 1 month ago

“Lätt att använda rekommenderar”

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(Sv-ux) - Posted 1 month ago

“🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂”

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(En) - Posted 1 month ago

“Promtitudine in rezolvare caz”

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(Ro-ux) - Posted 1 month ago

“De momento la primera.parte que es recoger datos es faci.”

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(Es-ux) - Posted 1 month ago

“Not logical questions”

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(En-us-ux) - Posted 1 month ago

Dear Mira Basilious, Thank you very much for your feedback! We understand that filling out a form might sometimes feel a bit long, especially when you're already dealing with the stress of a disrupted flight. However, we'd like to take a moment to explain why our process is designed the way it is and how we aim to keep it as simple and efficient as possible for our clients. Our claim flow consists of only 10 steps, and the majority of these simply involve selecting the correct option from a list. This means there’s very little typing or complex information required. Most users are able to complete the entire process in just 5 to 7 minutes, and we believe this is a fair time investment considering that, once submitted, AirAdvisor takes care of the rest — no more paperwork or follow-ups for you. At the start, we only request the essential documents, such as a passport or ID, your flight ticket, or booking confirmation. These are required to validate your claim and initiate the process with the airline. In some cases, the airline may request additional documentation. When that happens, we reach out to you with clear instructions and do our best to assist and guide you through every step. We want to emphasize that we are here to help you save time, avoid frustration, and increase your chances of getting compensated. Many people give up or are denied when they go directly to the airline — that’s where we step in to fight for your rights. We’re sorry if the process felt long to you, but please know that everything we ask is with the goal of building the strongest possible case — and we’re proud to say that our clients have received compensation thanks to the process we've developed. Thank you again for sharing your thoughts — they help us grow and improve! Warm regards, The AirAdvisor Team

Posted 1 month ago

“You didn’t even get me my flight return ticket amount back. None the less my hotel, food or Ubers. I spent more on my return flight back than I got from you.”

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(En) - Posted 1 month ago

Dear Natalia Lugliani, We understand how frustrating this situation is, and we are sorry that the outcome did not meet your expectations. Please note that compensation amount, ticket cost refund (if applicable), and extra cost refund are 3 different payments. Please note that the €600 compensation for flight cancellation was rejected by the airline because compensation does not apply in this case. According to official recommendations, your flight was canceled due to adverse weather conditions, which is considered an extraordinary circumstance and is not eligible for compensation under EU regulations. Regarding the ticket cost, the airline is responsible for refunding the unused part of the original ticket or adjusting it against the cost of the new ticket. If the new ticket was cheaper, the airline should refund the difference; if it was more expensive, the airline is not required to cover the extra cost. This refund is always made by the airline directly to the original method of payment, not to third parties such as AirAdvisor. For this reason, you would need to contact the airline directly about the ticket price difference. As for additional expenses, airlines only reimburse costs that fall within a strictly defined list of necessary and reasonable expenses, such as accommodation when overnight stay is required. Costs such as taxis, alcohol, indirect expenses, or other non-essential items are not eligible for reimbursement under airline policies and regulations. In your case, the airline approved reimbursement only for accommodation in the amount of €175.60. We truly understand that your total out-of-pocket costs were higher, and we regret that airline regulations do not allow recovery of all expenses incurred during disruptions. We always submit all eligible expenses to the airline, but the final decision on what is reimbursed is made solely by the airline. Thank you for your understanding and cooperation. Warm regards, The AirAdvisor Team

Posted 1 month ago

“Muy bien todo correcto”

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(Es) - Posted 1 month ago

“Soddisfatta! Veloci e precisi sulla pratica e sul risarcimento”

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(It) - Posted 1 month ago

“Mais c'est pas mal ça va ils ont fait les démarches à ma place mais je trouve seulement la commission et un peu trop”

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(Fr) - Posted 1 month ago

“snele afhandeling”

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(Nl) - Posted 1 month ago

“Excelente servicio”

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(Es) - Posted 1 month ago

“Excelente”

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(Es) - Posted 1 month ago

“Thank you so much Air Advisor Members”

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(En) - Posted 1 month ago

“Read reviews about AirAdvisor and decided to take a chance on them. I'm glad I did. Managed to claim for a flight delay with Norwegian Air for my group of three. The process was straightforward and the team from AirAdvisor was communicative and responsive. We got 70% of the compensation (30% was to AirAdvisor). That's 70% more than what we'd get because Norwegian Air did not respond to our emails until we engaged AirAdvisor.”

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(En-us) - Posted 1 month ago

AirAdvisor is rated 4.6 based on 23,585 reviews