AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.53

4.5 Rating 28,647 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Heel goed geregeld en lekker snel afgehandeld.”

Helpful Report

(Nl) - Posted 2 months ago

“Nu am crezut ca voi fi despagubita. Multumesc!”

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(Ro) - Posted 2 months ago

“Vous n'avez pas signalé le montant des frais de la plateforme. Je souhaite annuler la demande et cela n'est pas possible alors que je viens seulement de la créer.”

Helpful Report

(En-ux) - Posted 2 months ago

Cher Alexis Afonso, Nous vous remercions de votre demande concernant les frais. Nous tenons à nous assurer qu’il n’y a aucune confusion quant à notre structure tarifaire. Dans un souci de transparence totale, notre grille tarifaire est facilement accessible sur notre site web à l’adresse https://airadvisor.com/en/pricelist. Cette page fournit des informations détaillées sur nos tarifs et est accessible gratuitement à tous nos clients. De plus, nous accordons une grande importance à la communication et nous nous efforçons de tenir nos clients informés. Vous trouverez des informations concernant notre commission dans le dossier de votre demande d’indemnisation. Par ailleurs, nous précisons le pourcentage de commission ainsi que le montant final que vous recevrez dans les e-mails que nous envoyons à nos clients. Ces mesures visent à garantir que vous soyez parfaitement informé de la structure des coûts liés à votre demande d’indemnisation. Nous fournissons nos services selon le principe « Pas de résultat, pas d’honoraires ». Vous n’avez rien à payer à AirAdvisor. Lorsque nous obtenons une indemnisation de la compagnie aérienne, nous vous la transférons après déduction de notre commission. Nos honoraires de résultat s’élèvent à 30 % du montant perçu au stade pré-contentieux. AirAdvisor offre le meilleur rapport qualité-prix du marché, permettant à nos clients d’économiser jusqu’à 120 EUR par famille. Vous trouverez ici des informations comparatives entre AirAdvisor et d’autres sociétés : https://airadvisor.com/en/best-flight-delay-compensation-company Veuillez également noter que la politique tarifaire d’AirAdvisor reste inchangée depuis 2019 et qu’elle est la plus basique de toutes les sociétés du secteur. Notre priorité est d’offrir un service transparent et efficace à tous nos clients, et nous sommes à votre disposition pour répondre à toutes vos questions ou vous apporter les précisions dont vous pourriez avoir besoin. Si vous avez d’autres questions ou souhaitez obtenir des informations supplémentaires, n’hésitez pas à contacter notre service client à l’adresse info@airadvisor.com. Nous nous engageons à vous offrir le meilleur service possible. Merci de votre compréhension. Cordialement, L’équipe AirAdvisor

Posted 2 months ago

“..............”

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(Ro) - Posted 2 months ago

“I had to be humiliating myself to get the claim cancelled as I open by mistake. As you didnt cancel I had to accept to proceed further. The updates added on the claim are not sent via email, my payment was done for a month ago and nobody informed me about it. I would have lost if I would not have the checked the website. I DO NOT RECOMMEND YOUR SERVICES.”

Helpful Report

(En) - Posted 2 months ago

Dear Thaise Lemos Jupiter De Oliveira, We are sorry to hear that you were dissatisfied with your experience. We would like to clarify that once a claim has been submitted to the airline, we are no longer able to cancel it in accordance with our Terms and Conditions. As stated in Section 6 – Termination of the relationship between the Member and the Contractor, a client may withdraw from our services within 14 calendar days from submitting the case, but only before the claim has been prepared and sent to the airline. Since your claim had already been submitted to the airline, it was not possible to cancel it at that stage. Regarding your payment, we can confirm that your compensation was transferred on 16.07.2026. We are pleased that your claim was ultimately successful and that compensation was secured on your behalf. We are sorry if you felt that our communication was not sufficient. We continuously update the status of every case in the client's personal account, where all important information regarding the claim is available. We appreciate your feedback and will continue working to improve our communication with our clients. Warm regards, The AirAdvisor Team

Posted 2 months ago

“It was a simple process to complete”

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(En-us-ux) - Posted 2 months ago

“Abbiamo dovuto presentarsi 2 ore prima più il tempo di aspettare è stato molto faticoso perché vengo da Bolzano , avevo un emergenza che non è andato a buon fine quindi mi sono subito recato a voi . Grazie per la comprensione”

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(It-ux) - Posted 2 months ago

“Tanku I hope in better i get my refund back for all I pass with ita airways”

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(En-ux) - Posted 2 months ago

“Eficacia y simple”

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(Es-ux) - Posted 2 months ago

“Excelente aplicación muy práctica y cero estrés”

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(Es-ux) - Posted 2 months ago

“Profesionalism”

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(Ro-ux) - Posted 2 months ago

“I did not want to submit. It was incomplete but the it somehow was submitted instead of saved. I have a hotel receipt to submit and a fee I had to buy for a seat on the plane.”

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(En-ux) - Posted 2 months ago

“Valeu a pena ter esperado e deixar os profissionais fazerem o seu trabalho”

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(Pt) - Posted 2 months ago

“Esaustiva”

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(It-ux) - Posted 2 months ago

“Wspaniale iszybko i prosto”

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(Pl-ux) - Posted 2 months ago

“Buona assistenza”

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(It-ux) - Posted 2 months ago

“I hope they will give my comoensation or delayed or lost luggage, thank you”

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(En-ux) - Posted 2 months ago

“Site has space to describe what actually happened with flight delay over 3 hours and how it affected my ability to board a cruise line in time for departure. All was avoidable by airline if crew had arrived foir departure flight on time and airline didn't lie about departing on time.”

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(En-us-ux) - Posted 2 months ago

“Found some things difficult to do, like downloading boarding pass”

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(En-ux) - Posted 2 months ago

“Siento que me están estafando desde esta página”

Helpful Report

(Es-ux) - Posted 2 months ago

Estimada Mónica Martínez Martínez: Gracias por compartir tu opinión. Lamentamos que te sientas así. Queremos asegurarte que operamos con total transparencia y que nos comprometemos a proporcionar información clara sobre nuestros servicios, tarifas y el proceso de reclamación. Nuestras condiciones de servicio y tarifas están disponibles públicamente en nuestra página web, lo que permite a todos los clientes consultarlas antes de presentar una reclamación. Puede encontrar esta información aquí: https://airadvisor.com/en/pricelist https://airadvisor.com/en/terms También puede obtener más información sobre nuestra empresa y cómo trabajamos aquí: https://airadvisor.com/en/about-us Entendemos que esperar el resultado de una reclamación o gestionar el proceso de reclamación puede resultar a veces frustrante. Sin embargo, nuestro objetivo es siempre ayudar a los pasajeros de acuerdo con la normativa aplicable, manteniendo al mismo tiempo el proceso lo más transparente posible. Si tiene alguna duda específica sobre su reclamación, le animamos a que se ponga en contacto con nuestro equipo de atención al cliente. Estaremos encantados de revisar su caso y responder a cualquier pregunta que pueda tener. Un cordial saludo, El equipo de AirAdvisor

Posted 2 months ago

AirAdvisor is rated 4.5 based on 28,647 reviews