AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.54

4.5 Rating 27,776 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Si résultat concluant je recommanderai AirAdvisor autour de moi !”

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(Fr-ux) - Posted 1 month ago

“Parfait très clair”

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(Fr-ux) - Posted 1 month ago

“Πολύ καλό Site”

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(El-ux) - Posted 1 month ago

“Boa e com disponibilidade para ajudar passageiros.”

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(Pt-ux) - Posted 1 month ago

“Abbastanza buona”

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(It-ux) - Posted 1 month ago

“troppa burocrazia: ho dovuto inviare cinque volte ID e biglietto. Suggerisco qualche semplificazione”

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(It-ux) - Posted 1 month ago

“Long time to prepare the documentation and report, even if we spend the minimum amount to save money.”

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(En-ux) - Posted 1 month ago

Dear Claudia Bianchi, Thank you very much for your feedback! We understand that filling out a form might sometimes feel a bit long, especially when you're already dealing with the stress of a disrupted flight. However, we'd like to take a moment to explain why our process is designed the way it is and how we aim to keep it as simple and efficient as possible for our clients. Our claim flow consists of only 10 steps, and the majority of these simply involve selecting the correct option from a list. This means there’s very little typing or complex information required. Most users are able to complete the entire process in just 5 to 7 minutes, and we believe this is a fair time investment considering that, once submitted, AirAdvisor takes care of the rest — no more paperwork or follow-ups for you. At the start, we only request the essential documents, such as a passport or ID, your flight ticket, or booking confirmation. These are required to validate your claim and initiate the process with the airline. In some cases, the airline may request additional documentation. When that happens, we reach out to you with clear instructions and do our best to assist and guide you through every step. We want to emphasize that we are here to help you save time, avoid frustration, and increase your chances of getting compensated. Many people give up or are denied when they go directly to the airline — that’s where we step in to fight for your rights. We are pleased to inform you that your claim has been accepted. Our team will review it promptly and submit it to the airline without delay. Furthermore, you have the option to track the progress of your case directly through your account on our site at any time. We’re sorry if the process felt long to you, but please know that everything we ask is with the goal of building the strongest possible case — and we’re proud to say that our clients have received compensation thanks to the process we've developed. Thank you again for sharing your thoughts — they help us grow and improve! Warm regards, The AirAdvisor Team

Posted 1 month ago

“Am place produsele dumneavoaatra... Acum așteptăm despăgubirea cu succes”

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(Ro-ux) - Posted 1 month ago

“Faxile w veloce”

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(It-ux) - Posted 1 month ago

“Facile e veloce”

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(It-ux) - Posted 1 month ago

“Complimenti”

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(It-ux) - Posted 1 month ago

“Doesn't make it clear at all that there is a 120 euro fee to my claim”

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(En-ux) - Posted 1 month ago

Dear Valued Client, We appreciate your inquiry about the fees. We want to ensure that there is no confusion regarding our pricing structure. To provide full transparency, we make our price list readily available on our website at https://airadvisor.com/en/pricelist. This page offers detailed information about our pricing, and it is accessible to all clients at no cost. Furthermore, we take communication seriously and aim to keep our clients informed. You can find information about our commission in your claim profile. Additionally, we include details about the commission percentage and the final amount you will receive in the emails we send to our clients. These steps are taken to ensure that you are well-informed about the cost structure related to your claim. We provide our services under the “No-Win-No-Fee” rule. You do not need to pay anything to AirAdvisor. When we collect compensation from the airline we transfer it to you deducting our commission. Our success fee is 30% out of the collected sum at the pre-trial stage. AirAdvisor offers the best value for money on the market, saving our customers up to 120 EUR per family. You can find information on how AirAdvisor compares to other companies here: https://airadvisor.com/en/best-flight-delay-compensation-company In addition, please note that AirAdvisor's pricing policy remains unchanged from 2019 and is the lowest of any company in the field. Our priority is to provide a transparent and efficient service to all our clients, and we are here to address any further questions or clarifications you may need. If you have any more questions or require additional information, please feel free to reach out to our customer support team - info@airadvisor.com. We are committed to providing you with the best service possible. Thank you for your understanding. Kind regards, AirAdvisor Team

Posted 1 month ago

“Tutti perfetto”

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(It-ux) - Posted 1 month ago

“Son profesionales espero respuesta de ellos pronto”

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(Es-ux) - Posted 1 month ago

“This seems like a scam. I sent all info requested several times. I constantly received emails asking for the same items over and over and over.”

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(En-ux) - Posted 1 month ago

Dear Erma Russell, We are sorry for any frustration this may have caused and appreciate you bringing it to our attention. After reviewing your case, it appears that several identical claims were submitted for the same flight disruption. As a result, our system may have generated duplicate requests for supporting documents, which could have given the impression that we were repeatedly asking for the same information. We are pleased to inform you that your claim has been accepted, and **no further action is required from your side at this time**. Our team has all the necessary information to continue processing your case, and it is now moving through the next stage of the claims process. Please be assured that we do not ask clients to provide the same documents unnecessarily. In some situations, duplicate claims or automatic notifications may result in repeated requests, and we understand how confusing this can be. We are continuously working to improve our systems and communication to make the process as smooth as possible. Thank you for your patience and understanding. We truly appreciate your feedback, as it helps us improve our service. If we require any additional information in the future, we will contact you directly. Otherwise, you can simply wait for further updates while we continue pursuing your claim with the airline. Warm regards, The AirAdvisor Team

Posted 1 month ago

“Semplice e veloce. Raccoglie tutti i dati del disservizio in pochi minuti.”

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(It-ux) - Posted 1 month ago

“Tre ore di ritardo sono sufficienti?”

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(It-ux) - Posted 1 month ago

“Hice 4 reclamos de la misma situación y siempre me los rechaza”

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(Es-ux) - Posted 1 month ago

“Perfect and easy to do”

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(En-ux) - Posted 1 month ago

“Easy to apply and self explanatory”

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(En-ux) - Posted 1 month ago

AirAdvisor is rated 4.5 based on 27,776 reviews