AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.58

4.6 Rating 23,601 Reviews

100 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

Write Your review

Tell us how AirAdvisor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Español

Français

Português

Italiano

“È la prima volta che mi rivolgo a air advisors,non posso consigliare altri, devo essere prima io soddisfatto.”

Helpful Report

(It-ux) - Posted 2 months ago

“They charge 69 euro out of 230 euro reimbursed!!! I'd rather take my chances speaking to the airline myself.”

Helpful Report

(En-us-ux) - Posted 2 months ago

Dear Christiane Theilade, We appreciate your inquiry about the fees. We want to ensure that there is no confusion regarding our pricing structure. To provide full transparency, we make our price list readily available on our website at https://airadvisor.com/en/pricelist. This page offers detailed information about our pricing, and it is accessible to all clients at no cost. Furthermore, we take communication seriously and aim to keep our clients informed. You can find information about our commission in your claim profile. Additionally, we include details about the commission percentage and the final amount you will receive in the emails we send to our clients. These steps are taken to ensure that you are well-informed about the cost structure related to your claim. Our priority is to provide a transparent and efficient service to all our clients, and we are here to address any further questions or clarifications you may need. If you have any more questions or require additional information, please feel free to reach out to our customer support team - info@airadvisor.com. We are committed to providing you with the best service possible. Thank you for your understanding. Kind regards, AirAdvisor Team

Posted 1 month ago

“Fue muy fasil la reclamación ,ahora espero respuesta”

Helpful Report

(Es-ux) - Posted 2 months ago

“Super buena.”

Helpful Report

(Es-ux) - Posted 2 months ago

“Si mi piace tutto a disposizione”

Helpful Report

(It-ux) - Posted 2 months ago

“Foarte rapid”

Helpful Report

(Ro-ux) - Posted 2 months ago

“It’s good to have an alternative support syste”

Helpful Report

(En-ux) - Posted 2 months ago

“appli facile à utiliser et très claire”

Helpful Report

(Fr-ux) - Posted 2 months ago

“.............”

Helpful Report

(Fr-ux) - Posted 2 months ago

“Es fácil y sencilla de utilizar. Siempre hay que tener a mano la documentación para poder hacer la reclamación.”

Helpful Report

(Es-ux) - Posted 2 months ago

“Excelente, ayuda muchísimo”

Helpful Report

(Es-ux) - Posted 2 months ago

“Good Experience”

Helpful Report

(En-us-ux) - Posted 2 months ago

“First in reply”

Helpful Report

(En-ux) - Posted 2 months ago

“El vuelo todos bien”

Helpful Report

(Es-ux) - Posted 2 months ago

“Rapida resposta e profissionalismo”

Helpful Report

(Pt-ux) - Posted 2 months ago

“Авиакомпании должны нести ответственность за непредоставленные услуги. Чем больше исков/претензий с положительным исходом за перенос/отмену рейса будет подано, тем больше вероятность, что авиакомпании будут "видеть" своих клиентов и выполнять все требовния перед ними.”

Helpful Report

(Ru-ux) - Posted 2 months ago

“Na verdade foi 0, nem envie direito a reclamação e já encaminharam um e-mail dizendo que não podiam resolver, coisa de 10 min depois.”

Helpful Report

(Pt-ux) - Posted 2 months ago

Caro Willian Leão De Almeida Café, Gostaríamos de esclarecer que recebemos a sua reclamação na íntegra em 18.12.2025 e a enviamos à companhia aérea conforme o devido procedimento. O seu caso foi encerrado em 23.12.2025, e não em 10 minutos, com base na resposta oficial da companhia aérea. Infelizmente, não foi possível reclamar uma indemnização no seu caso, uma vez que o seu voo foi perturbado devido a uma greve dos controladores de tráfego aéreo. De acordo com a legislação aplicável, o Regulamento (CE) n.º 261/2004, as companhias aéreas não são obrigadas a pagar indemnizações por perturbações causadas por circunstâncias extraordinárias fora do seu controlo. Pedimos desculpa por qualquer incómodo que este facto possa causar. No entanto, tem a possibilidade de apresentar pedidos de indemnização por quaisquer voos atrasados ou cancelados nos últimos três anos. Esperamos que não se depare com mais perturbações nos voos. Caso necessite de assistência no futuro, não hesite em contactar-nos. Com os melhores cumprimentos, Equipa de Reclamações da AirAdvisor

Posted 2 months ago

“Muy atento esperar el reclamo están haciendo su esfuerzo”

Helpful Report

(Es-ux) - Posted 2 months ago

“I had an airline change my flight without notice which resulted in me missing the flight and not getting home for another 2 days. Upon first submission AirAdvisor closed the case saying the airline did notify (not true). This was super annoying because the web site completely goes greyed out when they close your case. I had to email them pleading that the claim from the airline with without facts. To their credit, they did reopen and I did get the standard Euro protection amount, however, they never paid my eligible expenses despite all the evidence and receipts provided. I followed up with them around 10 times and they never responded nor paid the total amount I was entitled. The customer service isn't very good. If you are not a cookie cutter case, you sort of get deprioritized in my opinion. Not sure I would use them again.”

Helpful Report

(En-us) - Posted 2 months ago

Dear Valued Client, Thank you for taking the time to share your experience. We are sorry to hear that the process felt frustrating, and we appreciate the opportunity to clarify the situation. Please note that compensation, ticket cost refund (if applicable), and reimbursement of additional expenses are three separate payments and are often processed at different times by the airline. Regarding your case timeline: Your claim was submitted to the airline on 03.07.2025. We received the compensation payment from the airline on 07.08.2025, and it was transferred to you on 28.08.2025. Your case was never closed. Additionally, we received reimbursement for your ticket and extra costs in the amount of €330.76, which was paid separately on 29.08.2025. Because these amounts are handled and paid by the airline as separate transactions, they may not arrive together, which can understandably cause confusion. We regret if this was not communicated clearly enough and if you felt your follow-ups were not addressed promptly. We take your feedback about communication seriously and will use it to improve how we explain multi-part payouts and case status, especially in situations that are more complex than standard compensation claims. Thank you again for your feedback, and we truly regret that your experience did not fully meet your expectations. Best wishes, The AirAdvisor Team

Posted 1 month ago

“Este foarte ușor de utilizat.”

Helpful Report

(Ro-ux) - Posted 2 months ago

AirAdvisor is rated 4.6 based on 23,601 reviews