Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The drive itself was ok, but the driver seemed racist. He didn't let a brown person board with the excuse, that he wouldn't stop at a given stop if there was no one boarding the bus there. He did however let a white woman do exactly that, travel from A to the center instead of the airport that is. No one boarded the bus on the stop where the woman jumped off. It is difficult for me to see this as anything else but racist since the rules were different to a white and a brown person.”

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Posted 3 years ago

“The service is excellent but it replaced a much more frequent shuttle from Derry, which is very inconvenient. This new service only runs every 2 hours, so I had to sit at the airport for 3 hours not to risk missing my flight.”

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Posted 3 years ago

“Everything was like they said. Coach took me right to the airport.”

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Posted 3 years ago

“Aircoach is a fantastic service only down side was didn't know the aircoach stop had moved nearly missed it on the way back from belfast should have had a sign in the he old airporter shelter as there was quiet a few people waiting in the same place thankfully the driver came over and got us he said the stop had been change on Monday afternoon.”

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Posted 3 years ago

“Coach arrived at pick up on time, and arrived in cork ahead of schedule after a very comfortable journey. Driver was pleasant.”

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Posted 3 years ago

“I travelled from Derry and had a flight at 7am in Belfast City airport. I looked online and seen that Glengall street was an option on the route but could not select it online. I rang up to the office and was advised that if I wanted to get off there I would of had to purchase a ticket the entire way to Dublin and just tell the driver I’m getting off in Belfast as it is technically only a “pick up” location but he “couldn’t force me to stay on the bus”. This is misleading as it doesn’t state online that Glengall street is only for pick ups and I think it is unfair to make someone pay a fair to Dublin when they are not going there. I did it as I had no other option and arrived to the air coach for the 3am bus. When I told the driver he told me very bluntly that he wouldn’t be driving into Glengall street and I was told the wrong information. He told me to get on the bus and he’ll see what he could do. I sat the entire bus journey to belfast international airport anxious as I didn’t know if I was getting into Belfast and I had a flight in a few hours. When we got to international I went back up and asked about my situation and he told me that they’ll drop me in. I think the frustration for them was that there was no one scheduled to be picked up. Again though, I had followed the advice I was given, overpaid for a location and then sat on alert the entire journey incase i wasn’t getting to Belfast. The whole experience needs work, your website needs to be clearer that you do not accommodate those travelling to Belfast city airport and you should not make people pay to go to Dublin then leave them debating with the driver. It adds a lot of unnecessary stress ahead of a flight and I was disappointed with the experience. I don’t think I will use Aircoach again”

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Posted 3 years ago

“On time and friendly.”

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Posted 3 years ago

“Amazing service”

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Posted 3 years ago

“Not so punctual”

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Posted 3 years ago

“It was a cery good and fast service! Bus come and go at the right time”

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Posted 3 years ago

“Efficient, regular and convenient service.”

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Posted 3 years ago

“I found aircoach friendly and efficient. I had a comfortable journey and the staff obliging and helpful.”

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Posted 3 years ago

“Driver was the Best. 5 Stars USB did not work (loading devices on several seats) - ok And the toilett was horrible. Minus 2 stars, or maybe more”

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Posted 3 years ago

“Great service highly recommend”

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Posted 3 years ago

“Great and timely service.”

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Posted 3 years ago

“Went all really smooth”

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Posted 3 years ago

“very good...”

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Posted 3 years ago

“quick/efficient/on time/comfortable. Thank you”

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Posted 3 years ago

“Great service and clean coaches!”

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Posted 3 years ago

“Excellent service,”

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Posted 3 years ago

Aircoach is rated 4.0 based on 19,349 reviews