Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The airport bus came around 30 mins late than the scheduled time. Though there was a notification - it only came just a few mins before the scheduled time. It will be convenient if such delay notifications are communicated as early as possible. Other than that overall experience was very smooth.”

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Posted 2 years ago

“The journey was pleasant and the bus ran on schedule but the driver was exceptionally rude.”

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Posted 2 years ago

“Service de très bonne qualité”

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Posted 2 years ago

“On time and efficient just hard to get the seat with the leg room as you cannot pre-book as I have problems with my knees”

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Posted 2 years ago

“The coach was on time, clean and the driver was helpful and courteous.”

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Posted 2 years ago

“I sent an email about a cancelled flight and asked for the best way to get a refund as I didn't end up using the aircoach. Got no response. Terrible customer service.”

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Posted 2 years ago

Thank you so much for taking a moment to give us your feedback and for bringing to our attention the issues you had with our customer service. We are very sorry to hear about your experience. We understand how inconvenient the cancellation of your flight was and we can only apologize that our service was not up to our usual standards. We would be very glad to hear more about how we can improve our customer service. Can you please tell us what could have been done to make the situation easier for you? We value your opinion as a customer and we would love to make any improvements that our customers suggest.

Posted 2 years ago

“Good convenient service. Very pleasant drivers.”

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Posted 2 years ago

“The service is fine, but we miss the hourly service from Killiney. We have had to take many auto trips to the airport in the past year. Also, the current price from Killiney makes it economical to drive multiple people to the airport.”

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Posted 2 years ago

“The service was on time and comfortable. There was nowhere to sit and little shade and minimal signage at the Belfast City stop which was somewhat annoying.”

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Posted 2 years ago

“Flight delayed, asked about transferring tickets. Told no. Asked driver next day he scanned tickets, said ok. Bus then broke down ,hour delay for our connection in Cork.”

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Posted 2 years ago

“Prompt schedule. Helpful drivers.”

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Posted 2 years ago

“An efficient and reliable service.”

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Posted 2 years ago

“The air cons weren't working a couple times early morning. Footrests were loosely fitted in some seats. Some drivers could be more polite.”

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Posted 2 years ago

“Muy buen servicio gracias 🙏🏼”

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Posted 2 years ago

“The bus was on time and got me to the airport as scheduled. The luggage was loaded and unloaded promptly. Wonderful service!”

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Posted 2 years ago

“Puntual, clean and with Wi-Fi on board”

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Posted 2 years ago

“Great service from Dublin to Cork. Fast and efficient , coach was clean and drivers were courteous.”

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Posted 2 years ago

“Drivers are very nice, helpful and polite”

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Posted 2 years ago

“I was freezing but did not ask driver to increase the heat as he was wearing short sleeves. But, they should be aware that anyone on an early bus, coming from the airport, will probably be cold.”

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Posted 2 years ago

“On time a pleasure to travel with”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews