Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,249 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite drivers”

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Posted 3 months ago

“Сайт работает неустойчиво. Сбой привел к проблеме с оплатой за билет. Деньги не возвращены. Чтобы получить желаемые билеты, пришлось оплатить ещё раз. Слава Богу удачно!”

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Posted 3 months ago

“Great service on time...good driver, very pleasant. One thing destination announcements are not that clear no mic......apart from that A1.”

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Posted 3 months ago

“Excellent service, punctual to the minute.Leaves alot to be desired for comfort,cold air on continuously.I was more prepared on recent journey having had a similar experience on a drizzly cold October morning. Online booking a nightmare as there was an obvious issue with the app and ending up almost losing the seat because tickets did not deliver. However I must commend the punctuality and the response from "Aircoach" when I filed my complaint. (Difficult online format for contacting and logging issues/complaint)”

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Posted 3 months ago

“On time and courteous.”

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Posted 3 months ago

“Ability to book online and how that put us in the line”

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Posted 3 months ago

“efficient regular service always on time”

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Posted 3 months ago

“We travelled both ways on our recent trip to Dublin. The journey to the city centre was fine! Unfortunately our return leg to the airport was disrupted by a large scale planned city centre protest. Despite us having booked our tickets two weeks in advance, Aircoach did not warn us about this and the alternative arrangements since the coaches were being diverted. In the end, with no coaches arriving we jumped on a local bus. We contacted Aircoach to complain and give them feedback about the lack of warning. They acknowledged they ideally should have warned us. Thankfully they refunded the cost of our return tickets. Hopefully they will warn folks in future.”

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Posted 3 months ago

“Comfortable coach, pleasant driver and on time. Wish the coach was more frequent. We used to be able to get the Aircoach every half hour but now it’s only every hour (702).”

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Posted 3 months ago

“Our 4.30am bus from Dalkey was on time and the journey was comfortable. My husband dropped his card wallet on the bus - I called the Aircoach number and the automated message told me to email them which I did. A few hours later I got an email reply to say it would probably take up to 7 days for lost property to be handed in to their office! Seems very inefficient!”

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Posted 3 months ago

“All coaches should have a toilet in them”

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Posted 3 months ago

“Love the service as so convenient when I am visiting family. Only criticism I would have is the stopping of the Greystones coach but understand that was for business reasons”

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Posted 3 months ago

“We have yet to take our trip, but so far customer service has been very helpful with prompt response to my enquiry. Their website is relatively easy to navigate and so far I am happy with their support.”

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Posted 3 months ago

“Always enjoy using Aircoach. Comfortable coaches. Only issue this week was a long wait time for the coach to arrive”

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Posted 3 months ago

“The service is slow & the reason I’m give 4 start was because of the driver he stop when I asked if he can let me of here as we had a kid”

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Posted 3 months ago

“Very good all round, promp departure,smooth drive from A to B on Time Arrival,”

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Posted 3 months ago

“The revised changes in timestables for airport to South Dublin was new.Email to your “help centre” & prompt responses sorted it out.”

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Posted 4 months ago

“Very friendly customer service. Reasonable price if you book the tickets early ..”

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Posted 4 months ago

“The only reason I deducted a star was that the coach we'd booked was cancelled so we had to wait for a later one. Otherwise, 5 star treatment! Even the cancellation was handled properly. I received an email informing me about it. So I really should give it 4.9 stars. An excellent service that I highly recommend.”

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Posted 4 months ago

“Easy booking over the web, friendly staff, app still needs fixing (bugs, wasn't able to make a booking over it)”

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Posted 4 months ago

Aircoach is rated 4.0 based on 19,249 reviews