Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 19,137 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to have toilet facilities on bus. Also great that the driver comes down the bus to tell people where we are so nobody misses their stop !!!”

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Posted 1 year ago

Thank you for taking the time to rate Aircoach 4 stars! We are so pleased to hear that you found the toilet facilities and driver communication so helpful. We will certainly let other customers know about the great facilities you experienced. Thank you again for your kind words!

Posted 1 year ago

“I would prefer if the bus went every hour on the hour like the airporter did! And go to the Belfast city airport also! The Aircoach should be free to pensioners from the North using this service! Not overly impressed with Aircoach”

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Posted 1 year ago

Thank you for taking the time to provide us with your four star rating of Aircoach. We're glad that you appreciate some aspects of our services. We apologize that the bus doesn’t go every hour, but thank you for your feedback and suggesting adding more routes. We will certainly consider it when making plans for the future. We also appreciate your suggestion to make Aircoach free for pensioners from the North; although this is something that we are not able to offer right now, we will keep it in mind as we plan for the future. We are truly grateful for your loyalty and value your feedback. Thank you!

Posted 1 year ago

“Good experience”

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Posted 1 year ago

Thanks for your 4 star rating of Aircoach! We're glad to hear that you had a good experience overall. Your feedback is greatly appreciated.

Posted 1 year ago

“My last journey was a. Wry positive experience. The coach was exactly in time, the driver very courteous and friendly and very clean toilets - I know that this last issue always depends on the fellow travellers as well but it was a very please t surprise 🙏🏽😀 Thank you for a great service we always should expect but not always receive.”

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Posted 1 year ago

Thank you so much for your kind words about Aircoach! We're delighted that your last journey was a positive experience - it's great to hear that the coach was on time, the driver was courteous and friendly, and the toilets were clean. We strive to provide the best service at all times and it's great to hear that we met your expectations.

Posted 1 year ago

“Good!!!!!!!!!”

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Posted 1 year ago

Thank you for taking the time to rate us with 4 stars!! We really appreciate your loyalty and are glad you enjoyed your experience with Aircoach. We are absolutely thrilled to hear that you found it to be good! We look forward to seeing you again soon.

Posted 1 year ago

“Very comfortable and excellent service.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach and your kind words. We greatly appreciate your positive feedback – it's so reassuring to know that our customers had a comfortable and pleasant journey with us, and that our excellent service was noted. Thank you for your support!

Posted 1 year ago

“This is really good service, the only concern I and many others have is only the timing why some routes like 702 has no service after 20:00 ,”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We appreciate your feedback - it's clear that our customers care deeply about the service we provide. We are reviewing our timing for our route 702 to ensure we are providing a valuable service to our customers and will take your concerns into consideration. Thank you again for your review.

Posted 1 year ago

“The coaches I travelled on were very comfortable the service information was okay the drivers were very helpful overall a good experience when I travelled to Dublin”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We are glad to hear that the coaches you travelled on were comfortable, the service information was okay, and the drivers were very helpful. We are glad to have provided you with a good experience when you travelled to Dublin.

Posted 1 year ago

“On time, every time. A driver provided all the necessary information funnily. WiFi worked fine. Not enough space for legs which is a typical problem for most buses and airplanes. On one seat, there was a banana skin and a plastic bottle left.”

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Posted 1 year ago

Thank you for your 4-star rating of Aircoach. We agree with you that a typical problem for most buses and airplanes is the lack of space for legs. We are also glad to hear that our driver provided all the necessary information and that the WiFi worked fine. It is unacceptable to leave banana skins and plastic bottles on seats and we apologize for the unpleasant experience. We will ensure this does not happen again.

Posted 1 year ago

“Nothing special but the buses were on time. They should also give you the ability to change the time of departure with no extra fee.”

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Posted 1 year ago

Thank you for your 4 star rating for Aircoach! We are glad to hear that our buses were timely. We apologize for not providing you with the ability to change the time of departures with no extra fee. We appreciate your feedback and will be working to ensure a better user experience in the future. Thank you for choosing Aircoach!

Posted 1 year ago

“Very good overall except for 25 minutes late arrival while we were waiting on the cold.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We apologize for the 25 minutes late arrival while you were waiting- we value your feedback and work hard to ensure that every journey is comfortable and efficient. We are very pleased that you enjoyed your experience overall!

Posted 1 year ago

“I enjoyed the ride”

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Posted 1 year ago

as wellThank you so much for your 4 star rating of Aircoach! I'm glad to hear that you enjoyed the ride! Your feedback will help us to provide a better service to our customers in the future. Thanks again!

Posted 1 year ago

“Very cold on 9.00 am bus from Cork to Dublin, the majority of passengers travelled wearing hats and coats. Aircoach staff on board said " heating was on, just takes time to work." On the return journey, the heater was so hot , I had to move my legs away from it. The driver eventually turned it off. I was able to move my legs away as this coach was have capacity. Also noted that a woman travelling with a baby was asked to move to the back of the coach " health and safety, baby can't travel near the front " better to tell this on boarding.”

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Posted 1 year ago

Thank you for your 4-star rating of Aircoach! We really appreciate it. We are sorry to hear about your experience on the 9.00 am bus from Cork to Dublin. We understand it can be very cold on the buses in cold weather, so we are sorry if the heating took awhile to work. We are glad that the driver was able to turn it off on your return journey so you could move your legs away from the heat. We always strive to ensure the safety of our passengers and that of their babies, and that is why we ask them to move to the back of the coach for safety reasons. Again, thank you for your review and for choosing Aircoach.

Posted 1 year ago

“Good service”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We really appreciate your review and it is great to hear that you have experienced our good service. Thank you again for your rating!

Posted 1 year ago

“Brilliant journey”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We are so glad you had a brilliant journey with us. We appreciate your feedback and look forward to getting you to your destination with ease and comfort next time. Thank you!

Posted 1 year ago

“Our journey on the 27th November from Cork to Dublin Airport on the 5am coach was great. The driver managed to bring us to the airport in a timely manner despite the heavy traffic on the N7.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We are glad that you had a great journey on the 27th November from Cork to Dublin Airport on the 5 am service. We are proud that our driver managed to bring you to the airport in a timely manner, despite the heavy traffic on the N7. We appreciate your review!

Posted 1 year ago

“The trip was good.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We are glad that you had a good trip with us.

Posted 1 year ago

“Everything was fine, on time and convenient. My only reservation is about the duration of the ticket on the website, it takes quite a long time to buy a ticket, at least in my case. I also think that it should be possible to buy a ticket from the driver when there are free seats on the bus.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We are so happy to hear that you had a good experience with us. We appreciate your feedback about the duration of the ticket purchase on the website and would like to inform you that we are looking to see if this process can be made more efficient. Permitting space is available, a ticket can be purchased from the driver.

Posted 1 year ago

“On time. Comfortable, helpful driver.”

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Posted 1 year ago

Thank you for your 4-star rating of Aircoach! We are pleased that you felt our service was on time, comfortable, and that you found the driver to be helpful. Thank you for your kind words!

Posted 1 year ago

“il viaggio è stato ottimo e il personale era disponibile e gentile, ma purtroppo c'è stato un ritardo, seppur breve, nell'arrivo del mezzo per il viaggio di ritorno”

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Posted 1 year ago

Aircoach is rated 4.0 based on 19,137 reviews