Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,785 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Metrics

Info

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

Visit Website

Write Your review

Tell us how Aircoach made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bus was on time, the journey was comfortable, the incoming journey was a few minutes' late, the return journey to the airport on time.”

Helpful Report

Posted 1 year ago

“Very good, busses are usually on time and are comfortable and clean. One thing that could be improved in drivers making a greater effort to allow prebooking customers on first as ocassionally those without pre booked tickets will be allowed on first”

Helpful Report

Posted 1 year ago

“Fast, early and very convenient. Thank you.”

Helpful Report

Posted 1 year ago

“Great service, although bus was running 20- 25 behind schedule. Must load and unload your own bags on the bottom of the bus. Difficult when you load at one of the last stops.”

Helpful Report

Posted 1 year ago

“Arrived in airport earlier than expected and was allowed on earlier bus without problem. Very helpful.”

Helpful Report

Posted 1 year ago

“easy booking on line, clean bus and timely departure.”

Helpful Report

Posted 1 year ago

“Had a very good trip to and from Belfast International Airport.I have to highlight one of the drivers for special praise Bill was his name.A very professional,friendly man. Not taking away from the other driver as he was also good. One thing that was an inconvenience was not been able change or original point of departure.My wife was asked to cancel her original booking and book another ticket which was very inconvenient for us as we couldn't risk not getting on holiday. Why days ahead of the holiday when we informed Aircoach could they not accommodate our request. My wife questioned the lady on the phone as to why. She didn't seem either to want to offer a valid reason or was being pedantic.She then hung up the phone line. Now we did receive a email some days later as to apologise about that level of customer service. Getting people to pay extra for flexible fares and not be able to change a pick up point with days notice seems a bit much to me.”

Helpful Report

Posted 1 year ago

“good service thanks”

Helpful Report

Posted 1 year ago

“Reliable service on time, easy to book online.comfortable seats.”

Helpful Report

Posted 1 year ago

“Aircoach is reliable, the cancellation policy is excellent and the staff is always helpful. Busses could be even more comfortable and have more reliable charging options for mobile devices (with usb-c ports or power outlets) and WiFi.”

Helpful Report

Posted 1 year ago

“Worked well for us! It would be good though if there was space for hand luggage on the shelf.”

Helpful Report

Posted 1 year ago

“Very good service in general. Only problem was lack of signage at the bus stops at Dublin Airport- no clarity over where my bus was leaving from so spent 40 minutes waiting at the wrong stop.”

Helpful Report

Posted 1 year ago

“excellent drivers very professional and helpful There are some gaps in timetable around 5pm leaving Belfast and some early morning departures from Dublin would be good”

Helpful Report

Posted 1 year ago

“Service was very good,just bit disappointed about the toilet (dirty and very smelly), should be cleaner.Otherwise very happy”

Helpful Report

Posted 1 year ago

“Everything was good”

Helpful Report

Posted 1 year ago

“No parking close to pick up and drop off at foyle side otherwise excellent.”

Helpful Report

Posted 1 year ago

“Fast and efficient.”

Helpful Report

Posted 1 year ago

“The 700 service from Leopardstown is well located as a starting point with the LUAS connection. It now takes longer to make the journey to the airport than previously. The coach was clean and comfortable but communication regarding stops was absent and a large digital clock was showing four hours and a half ahead of correct time. I noted that the driver failed to assist any elderly passengers with luggage and was rather grumpy - not good PR. A few years back the drivers were much more pleasant and helpful. On departing the airport, there needs to be better communication about the stops and hotels for visitors, onscreen. Drivers shouting indistinctly do not help. I will never forget the driver with a heavy accent who used to yell SEX HOTEL (now the Hampton) leading to a bit of confusion!”

Helpful Report

Posted 1 year ago

“The coach itself is lovely. Very comfortable. It's a pity there aren't more coaches on the 702 route. It also took linger than advertised to get to the airport.”

Helpful Report

Posted 1 year ago

“Good service. Ran to schedule.”

Helpful Report

Posted 1 year ago

Aircoach is rated 4.0 based on 18,785 reviews