Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 19,137 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the amount of stops in the city or the ease of getting a coach from/to the airport - fantastic. We marked down a star only because found the staff manning the airport hutch and the driver from the city to airport quite dismissive, almost rude, to our questions, or ask for confirmations. Both interactions were in the early morning, so maybe that's how you explain it away. The issue we had was the flights having been changed suddenly so we checked our return ticket was still valid considering you need to book a specific time. We checked with the airport hutch guy who dismissed us (rudely) to check with the bus driver. Said return trip bus driver, at 4am, seemed to look at our printed ticket as if it was forged/incorrect and acted as if we wouldnt be allowed on the coach, until he gave me the paper back and told me to find a seat. Changes could be suggested to the booking print outs to make certain information more prominent, or maybe specific timings arent as necessary (though I understand why for certain times). I dont know, things could be better, people could be kinder, but we would 100% use again in the future regardless.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating of Aircoach! We sincerely appreciate your feedback about the interactions you had with our staff and are sorry if you felt dismissed or disrespected. We take customer service very seriously here and will be sure to use your feedback when reviewing our staff. We are glad to hear that you would still use Aircoach in the future and thank you again for your thoughts!

Posted 1 year ago

“The bus came 10 minutes late for our ride back to the airport. Aside of that; great price, pick-up locations are easy to find.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We are glad that the price and pick-up locations were to your satisfaction. We apologize for the 10 minute delay on your ride back to the airport, however rest assured that every effort is made to ensure timeliness of each journey. We appreciate your feedback and look forward to seeing you again soon!

Posted 1 year ago

“Nice At time”

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Posted 1 year ago

Thank you for your 4-star rating of Aircoach! We are so glad to hear that you had a positive experience with us and that you would happily recommend us to others. Here at Aircoach, we strive to make sure that every customer is taken care of and that they enjoy their journey with us. Thank you again for your kind words.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you for your 4-star rating of Aircoach! We appreciate you taking the time to give us your feedback. We are glad to hear that you had a great experience with us and appreciate your kind words about our great service.

Posted 1 year ago

“Easy comfortable coach travel from Derry to Belfast. Polite, friendly staff.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We pride ourselves on providing easy and comfortable coach travel from Derry to Belfast and we are glad that you have enjoyed your journeys with us. We will continue to strive for excellent service and friendly staff that goes above and beyond so that you can have an enjoyable experience every time you travel with us.

Posted 1 year ago

“Tends to be late if taken later in the day. But overall it’s always gotten me where I need to be and the drivers are usually very kind and efficient.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We appreciate your feedback and are happy to hear that the drivers are kind and efficient. We understand that sometimes our buses may run behind if taken later in the day, and apologize for any inconvenience this may have caused. We will do our best to ensure all of our rides are prompt and reliable. Thank you for your support!

Posted 1 year ago

“Just great.! On time, good service. Great driver.”

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Posted 1 year ago

Thank you so much for your 4 star rating of Aircoach! We are so proud to hear you enjoyed our on-time service and great driver. We truly appreciate your feedback and hope to see you soon on another journey!

Posted 1 year ago

“It was a great one using them”

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Posted 1 year ago

Thank you so much for taking the time to leave us a 4 star rating of Aircoach! We are so grateful for your feedback and happy to hear that you had a positive experience. It's great to know that using Aircoach was a great experience for you!

Posted 1 year ago

“Please return dun Laighaire service to hourly !! Every two hours is terrible as coach to airport is often already v full by monkstown ! It means I arrive for a flight nearly four hours ahead ! My day is completely lost ! Why have you allowed an extremely great service to deteriorate so much ??? Getting on a terminal 1 is unadvisable as sometimes it’s almost full ! Better to walk to terminal 2 where coach starts from !!”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach. We appreciate your feedback and we will pass your feedback to our concerned department for further consideration.

Posted 1 year ago

“Time tables good save for gap last 700 from Airport - Decent stops - Very helpful Drivers - An APP would be helpful to place ticket in Apple wallet”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We're glad you found our time tables helpful, appreciated the decent stops, and our very helpful drivers - we'll consider an app to make placing tickets in Apple Wallet easier. Thanks for your feedback!

Posted 1 year ago

The Aircoach app is available on IOS & android.

Posted 1 year ago

“It was all good just that the changing your bus time system should be easier its the only flaw.”

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Posted 1 year ago

“7.30 am bus from Leopardstown did not arrive. Had to take a taxi. Saturday 28 November.”

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Posted 1 year ago

“It's a really nice service and buses. Affordable price. Only con is that they come every 2-3h only so oftentimes have to waste 2h waiting around at the airport after flights.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach and for your comments. We're so glad to hear that you like our services and buses and find our prices to be affordable. We apologize that the buses sometimes run only every 2-3 hours, but we appreciate your loyalty and support. Thank you for choosing Aircoach!

Posted 1 year ago

“Journey went as planned without problems.”

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Posted 1 year ago

Thank you for your 4 star rating of Aircoach! We're glad to hear that your journey went as planned without any problems. We appreciate your feedback and look forward to having you on board with us in the future.

Posted 1 year ago

“Aircoach was clean and affordable and got me where I needed to be! Nothing bad to say about it”

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Posted 1 year ago

Thanks for the 4 star rating! We're glad to hear that Aircoach was clean and affordable and got you to you where you needed to be - we really appreciate your support. Thanks again for your glowing review!

Posted 1 year ago

“Aircoach service is very good .But it needs to run more frequently and later at night .”

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Posted 1 year ago

“Un buen servicio, las paradas son centricas y visibles, los choferes amables.”

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Posted 1 year ago

“The bus arrived 25 minutes late at Athlone on the route Galway-Dublin. The driver was very kind. The bus was very comfortable. Thanks!!”

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Posted 1 year ago

“On time ,clean ,most drivers are friendly, hard to find fault”

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Posted 1 year ago

“All is Good. At the end of the day it's a bus. WiFi, phone charging and comfortable enough apart from the fekin gobshite Ukranians who seem to think they had to shout every fekin word constantly for practically the whole journey. Helpful driver.”

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Posted 1 year ago

Aircoach is rated 4.0 based on 19,137 reviews