Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

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“Very good service”

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Posted 2 years ago

“Convenient journey and easy too book, but we found it a little difficult to find out stop (Dublin, opposite American Embassy) since there was no Aircoach sign at that stop.”

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Posted 2 years ago

“On time and comfortable ride”

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Posted 2 years ago

“My plane was delayed so I emailed on the day to change the bus tickets for 5.30 but I didn’t get any response. I paid for flexible times but couldn’t use the tickets as no response. So I lost 66 euros and to this day still no reply. Very poor service”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us your feedback. We appreciate hearing about your experience with Aircoach. We are sorry to hear that your plane was delayed and you experienced a loss of 66 euros. That is far from what we aim for when providing our services. We would love to make things better for you. Can you tell us what you were expecting and what could have been done to improve your experience? We value customer feedback and look forward to finding a solution with you.

Posted 2 years ago

“Comfortable and direct, only thing was was €40 one way ,€50 return trip seems a bit excessive for single”

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Posted 2 years ago

“Efficient bus however, the bus itself could be more comfortable and cleaner.”

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Posted 2 years ago

“The previous airporter business had more trips and more flexibility if you missed a bus due to delayed flights”

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Posted 2 years ago

“always on time (at al starting point), so zero complaints”

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Posted 2 years ago

“Efficient and helpful”

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Posted 2 years ago

“The service was perfect!! Bus was early, departed on time & the journey was quicker than expected. Great service.”

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Posted 2 years ago

“Good service and good value for money however timings no good as had to wait 2 hours for a coach as flight in at 8.40am and coach not till 10.30am”

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Posted 2 years ago

“Prompt excellent service.”

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Posted 2 years ago

“Very friendly and helpful driver and very punctual.”

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Posted 2 years ago

“Driver very helpful and friendly.”

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Posted 2 years ago

“Even the seats are comfortable- the buses are very rattly and noisy especially at night if trying to sleep before a flight”

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Posted 2 years ago

“I have no real complaints other than the frequent of the 702 from greystones. 2 hours is an extremely long time between coaches and makes the service less convenient.”

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Posted 2 years ago

“Really like this service and the drivers are courteous and accommodating. Their express service from Dublin to Athlone is greatly appreciated.”

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Posted 2 years ago

“Service was delayed by >20 minutes without any notification although mail address and phone number were provided during booking process. No excuse for delay.”

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Posted 2 years ago

“excellent service courteous driver”

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Posted 2 years ago

“Affordable and convenient!”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews