Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top class service. Excellent staff very friendly.”

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Posted 2 years ago

“Unfortunately left bags on the aircoach which was my own fault but got no help from ye in helping me keep them safe and retrieve them. Very disappointing”

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Posted 2 years ago

“Someone took my luggage and you did not facilitate anything!!!!!!”

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Posted 2 years ago

“Best couches ever thank you”

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Posted 2 years ago

“I didn't have any problem to go to airport, all right.”

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Posted 2 years ago

“On time and fast”

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Posted 2 years ago

“coach a bit late but lovely comfortable coaches and well priced would use again”

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Posted 2 years ago

“Great service. Very friendly ,helpful ,clean and comfortable. Just one question. Why do free bus pass holders have to pay two euros per journey ???”

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Posted 2 years ago

“Punctual, professional and courteous service and excellent value for money.”

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Posted 2 years ago

“Very punctual, staff were very friendly and helpful. Would definitely recommend”

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Posted 2 years ago

“On 13 December bus 700 scheduled for 8.41am from Dublin Westmoreland Street arrived with 30 mins. delay.”

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Posted 2 years ago

“The bus from Dublin airport to Belfast arrived with a delay of more than one-and-a-half hours. The reason was that police blocked a road midway. The first 20 minutes the driver made several rounds to get back to the roadblock, hoping it had disappeared in the meantime. It did not. Then, the driver got out of the bus to call his boss/operator? He did so around ten times for the remainder of the journey, asking for instructions. Has anybody heard of Googlemaps or navigation systems!? At no point were the passengers informed about anything: There was no communication whatsoever. When we got to Belfast, there was not even a mention of the stop we arrived at. Oh, and on the way back from Belfast to Dublin airport the bus was half an hour late (because of high demand, the company used two buses instead of one, we had to use the second one). It did not have free Wifi. All in all, pretty pathetic.”

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Posted 2 years ago

“Very stuffy with lack of airflow.”

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Posted 2 years ago

Thank you for your feedback regarding Aircoach! We really appreciate that you took the time to let us know about your experience. We apologize for not providing you with the comfort that you expected and for the very stuffy atmosphere with a lack of airflow that you experienced. We would like to make sure that you have the best experience possible when you use our service again. Can you please let us know what we can do to make things better for you? We would really appreciate it. Thank you!

Posted 2 years ago

“In the city centre, on my eay back to the airport next morning it wasn't clear where the location of the bus stop is. There was an empty bus stopped 100 meters away from the other and it was puzzling.”

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Posted 2 years ago

Thank you for your 4 star rating! We are delighted to hear you had a good experience on your journey with Aircoach recently. We apologize for the confusion at the city centre. Our team is taking note of your feedback and will look into how we can be clearer in indicating the bus stops in the future. Thank you again for your review.

Posted 2 years ago

“Good , good, good, good”

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Posted 2 years ago

Thank you for your four-star rating of Aircoach, we are so pleased to hear that you had a good experience! We strive to ensure each customer has a great journey with us, so we are delighted that all is good, good, good, good.

Posted 2 years ago

“Service was great.Left on time.Driver both journeys was very pleasant and helpful.Coach was very comfortable and warm .Would definitely recommend the service”

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Posted 2 years ago

Thank you very much for your 5 star rating of Aircoach! We are delighted to hear that our service is great and our driver was very pleasant and helpful. We are also pleased that you found the coach to be comfortable and warm. We appreciate your recommendation and look forward to welcoming you again soon.

Posted 2 years ago

“Good service and on time”

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Posted 2 years ago

Thank you for your 4 star rating of Aircoach. We appreciate your positive feedback regarding our good service and on time delivery of our coaches. We strive to create a pleasant traveling experience for all our customers and it is encouraging to hear that you've had a positive experience with us. Thank you again!

Posted 2 years ago

“On time, good value for money, friendly service. Couldn't fault the experience at all.”

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Posted 2 years ago

Thank you for your wonderful 5 star review! We are thrilled that your experience with Aircoach was one to remember. We are delighted to hear that you found our service to be "on time, good value for money, and friendly service" - and that you couldn't fault it at all!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you so much for your kind 5 star rating of Aircoach! We are delighted to hear that you found our service to be excellent and that your journey was smooth and comfortable. We appreciate your taking the time to leave a review and we hope to see you again soon!

Posted 2 years ago

“Awesome and fast”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are delighted to hear that you found it awesome and fast. Your appreciation of Aircoach is truly appreciated.

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews