Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

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“Great service for the price, pleasant drivers, punctual, clean buses!”

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Posted 2 years ago

“First class service at a very reasonable price”

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Posted 2 years ago

“Great service from londonderry to dublin Airport but not so good on the way back got on bus at the terminal in dublin it went to the next terminal had to change buses then again at belfast”

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Posted 2 years ago

“Was great, thank you. On time, clean and comfortable.”

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Posted 2 years ago

“Punctual and convient bus from Cork to Dublin airport.”

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Posted 2 years ago

“I recently had the misfortune of using Aircoach's bus service, and it was an absolute nightmare from start to finish. The company's complete disregard for its customers and their comfort left me frustrated, disappointed, and vowing to never use their service again. First and foremost, Aircoach's overbooking policy is an absolute disaster. Despite making a reservation well in advance, it turned out that there were not enough seats available on the bus. It boggles the mind that they would grant reservations without ensuring there would be sufficient space for everyone. It's a clear case of false advertising and a blatant disregard for customer satisfaction. The chaos that ensued due to the overbooked bus was simply astonishing. Passengers were left standing at the bus stop, confused and frustrated as the bus driver struggled to accommodate everyone. The lack of organization and communication from Aircoach staff only added to the confusion. It was a complete and utter mess, with no apologies or explanations provided. To make matters worse, when I reached out to Aircoach to request a refund for this nightmarish experience, they flat-out refused. They seem to think that inconveniencing customers and subjecting them to such a harrowing ordeal is acceptable. It's absolutely ludicrous and demonstrates their lack of accountability and basic customer service principles. It is clear that Aircoach prioritizes profit over the satisfaction and comfort of its customers. They are more than willing to take your money but fail miserably in providing the service they promise. The complete lack of empathy and refusal to rectify their mistakes speaks volumes about their company values. In conclusion, I strongly advise against using Aircoach for your transportation needs. Their overbooking practices are unreliable and unprofessional, resulting in a chaotic and uncomfortable experience for passengers. Furthermore, their refusal to provide refunds after such an ordeal is a testament to their disdain for customer satisfaction. Save yourself the headache and choose a different bus service that actually values its customers. Aircoach is simply not worth the frustration.”

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Posted 2 years ago

“Clean bus, departed on time and arrived on time. this is a stupid review, I rode the bus from BFS to DUB, there were no deliveries, blah, blah blah”

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Posted 2 years ago

“Courteous, welcoming drivers. Timely.”

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Posted 2 years ago

“Nice big comfy coach, good service.”

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Posted 2 years ago

“Easy to book. Reliable. Stressless travel”

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Posted 2 years ago

“Very comfy and driver friendly and professional. Takes very long time to get anywhere due to multiple stops.”

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Posted 2 years ago

“In Time très efficace”

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Posted 2 years ago

“The service was very good and value for money.”

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Posted 2 years ago

“I was earlier in than expected yet driver took me on board,helped with suitcase,and we had a good laugh and chat as we waited for more passengers.felt safe. Philomena Clancy”

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Posted 2 years ago

“Coach on time Comfortable USB sockets Free wifi”

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Posted 2 years ago

“Very good experience always use this company for any traveling bus drivers friendly always on time easy too bill Online . Will use again in the further”

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Posted 2 years ago

“Arrived on time. Friendly driver. Great service to airport”

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Posted 2 years ago

“Fantastic service from Aircoach. Regular service from Dublin Airport to city centre and back again at a good price.”

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Posted 2 years ago

“Lovely drivers and on time , very good”

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Posted 2 years ago

“Prestation parfaite!”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews