Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

Write Your review

Tell us how Aircoach made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we are going down to Dublin Airport. We always use Aircoach. We find it so affordable. It always leaves on time. So you are assured you won't miss your flight. If there is one comment I would make. Sometimes when the coach is full. I would like to bring on my small case. But the overhead place is not deep enough for them? Regards Liam”

Helpful Report

Posted 2 years ago

“The pickup point in Cork city is hard to get at especially on a wet day.”

Helpful Report

Posted 2 years ago

“Excellent and very comfortable trip to and from airport and very reasonable prices.”

Helpful Report

Posted 2 years ago

“The coach broke down and we had to sit and wait over an hour for a new bus, it was cold on the bus.”

Helpful Report

Posted 2 years ago

“A very convenient way to travel to Belfast”

Helpful Report

Posted 2 years ago

“It was so hot in the coach l began to feel ill. Air con was inadequate and the roof windows were closed. I was very glad to get off.”

Helpful Report

Posted 2 years ago

“A fantastic way to get to the airport without any stress .The staff were so helpful.i will use this coach again in the future no worries about parking in the airport.just walk out and it’s to the left of arrivals.”

Helpful Report

Posted 2 years ago

“it was a pleasure”

Helpful Report

Posted 2 years ago

“Coach failed to turn up on time. Was told it had arrived 8 minutes early - The fact was I was 10 minutes early and there was no bus. The next bus was an hour later. Late to the airport. Do not use this service if you need to arrive at the airport on time”

Helpful Report

Posted 2 years ago

Dear Brendan, Thank you so much for taking the time to provide us with your feedback about your Aircoach journey. We absolutely understand and apologize that the coach did not turn up on time and that the next coach was an hour later. This must have been most inconvenient and we are truly sorry for the trouble and delay this caused. We take such feedback very seriously and have a policy of doing whatever we can to make it right for our customers. If you could please provide us with some more information about the experience that would be very helpful in understanding what led to this issue and how we can ensure that it does not happen in the future. We recognize that you were unhappy with the service you received and we would like to make things right. We would appreciate it if you could tell us how we can make things better going forward. Once again, thank you for bringing up this issue and we look forward to hearing from you. Sincerely, Aircoach

Posted 2 years ago

“Lovely and comfortable”

Helpful Report

Posted 2 years ago

“Absolutely fantastic service with a smile. So friendly and helpful drivers”

Helpful Report

Posted 2 years ago

“Staff were helpful and friendly. A comfortable journey.”

Helpful Report

Posted 2 years ago

“bus on time, good driving”

Helpful Report

Posted 2 years ago

“Prompt. Punctual. Courteous driver who handled big crowd boarding at Templebar at 23.00 very well”

Helpful Report

Posted 2 years ago

“A very pleasant journey with a lovely driver”

Helpful Report

Posted 2 years ago

“My friends walked me to the Aircoach bus stop in Bray, and the bus came right in time, and deposited me at Terminal 2 for my flight to Liverpool. Excellent service”

Helpful Report

Posted 2 years ago

“Bus didn't arrive on time. Luckily we got a spot but other people who wanted to enter at a later stop didn't get the chance. If you book already your ticket in advance it should be a given to get a spot. It should also be an indicator on how many ppl are going to take the bus around that time. With this more buses can be in service.”

Helpful Report

Posted 2 years ago

“Very good service, however, I am on the 703 route and the frequency, at every 2 hours, is definitely not sufficient. This is particularly the case during the months May to September.”

Helpful Report

Posted 2 years ago

“On time and a smooth journey”

Helpful Report

Posted 2 years ago

“Bus on time, comfortable, but driving a bit abrupt in town”

Helpful Report

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews